Workforce Coordinator
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Kearney Job Posting

Hiring Rate:
$21.220

Classification Salary Range:
$21.23 - $31.29

Job Posting:
JR2024-00002945 Workforce Coordinator (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
Are you looking for a rewarding career that will make a difference in the lives of individuals and businesses in your community? If so, we need you.

The State of Nebraska, Department of Health and Human Services is seeking a Workforce Coordinator for the Division of Children and Family Services. This position is responsible for working with the local Department of Labor programs to assist customers with obtaining self-sufficiency.

As the Workforce Coordinator

•You will be working with the SNAP Next Step Employment and Training (E&T) program which includes a partnership with Nebraska Department of Labor (DOL).

•Your day-to-day work would include face to face and telephone interaction with customers of varied socio-economic levels gathering financial and demographic information.

•You will work with the local DOL programs to assist customers with obtaining self-sufficiency.

•You will be conducting community outreach as well as interacting with customers.

•Computer databases are used to update, document, and verify customer information, accurately process assigned work tasks, and prepare correspondence.

•This position covers Kearney, Grand Island, Hastings, and surrounding areas. Travel to alternative work sites will be necessary and may include the Grand Island and Hastings DOL office, and other surrounding areas for outreach.

"You have the passion; we have the opportunities - let's make a difference for Nebraskans!"

Hiring Rate for this Position: $21.228 per hour

Work Schedule: Monday Friday; 8:00 AM - 5:00 PM

Valid Driver's License

Dress Attire: Business Casual

Location of position: Kearney, Columbus, and Hastings.

REQUIREMENTS:

Post high school coursework or training in social/behavioral sciences, counseling, business, public administration, education, marketing or a related field; or experience in client development and case management including interviewing, research and direct customer service.

Preferred Requirements:

Must have worked with the SNAP programs within the last 3 years.

Other:

Valid driver's license or able to provide independent authorized transportation.

Knowledge Skills, and Abilities

Knowledge, skills, or experience relating to database use, telephone-based customer service, and case management. We are looking for individuals who demonstrate proficient data entry computer skills while communicating with customers, must be able to multi-task and navigate between various computer systems, have good communication skills and are customer focused, can learn quickly and successfully via webinars and on-line courses. Must have good time management skills and be able to set and manage priorities


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.