Technical SaaS Product Manager / SaaS Solution Architect
Franklin Energy

Position at Franklin Energy

COMPANY SUMMARY

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

Position Summary

Snugg Pro is a leading and contractor preferred provider of cloud-based energy auditing and collaboration platforms that enhance residential energy efficiency and reduce carbon footprints across the US. We are seeking a multi-faceted professional to guide both product vision and solution architecture, ensuring our software not only meets market needs but sets new standards in the industry.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Champion the development and execution of strategic product initiatives, managing the product backlog and defining long-term vision.
• Lead architectural efforts for our full-stack JS application, aligning technical solutions with business objectives.
• Actively engage in Agile development processes, enhancing team collaboration and product quality through effective leadership.
• Translate complex customer feedback and analytical data to enhance product functionality and user experience through strategic architectural innovations.
• Coordinate closely with cross-functional teams, including engineering, sales, and support, to ensure that our software solutions are delivered on time and exceed expectations.
• Provide technical mentorship to the development team, manage code reviews, and ensure high-quality software releases.
• Stay ahead of industry trends to incorporate best practices related to building science and energy efficiency into product development.
• Leverage data and business insights to support product lifecycle from inception to post launch.

Position Requirements

Education and Experience

• Bachelor's degree or equivalent required, MBA is a plus.
• Minimum 4 years in technical leadership roles, such as Technical Product Manager or Solution Architect, preferably in the software or energy sector.
• Strong foundation in software development with direct coding experience.
• Proficiency in Agile methodologies, capable of driving successful product and architectural outcomes.
• Analytical prowess, with business intelligence, application performance monitoring and other in-app analytics tools, to drive decision-making.
• Excellent communication and interpersonal skills, essential for interacting with stakeholders and customers.
• Familiarity with US Demand Side Management (DSM) programs, energy efficiency programs, or building science is highly desirable.

Required Skills, Knowledge and Abilities

• Excellent written and verbal communication skills
• Excellent teamwork skills
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver's license

Travel Requirements

• Willingness to travel up to 10%

Estimated Wage Range: $99,600 - $130k+

Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, sick/safe leave, company paid volunteer hours, and more!

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• Ability to lift up to 10 pounds

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.

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