Technical Leader, Paper Testing
SGS North America Inc.

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary

The Technical Leader is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Develops test methods as needed. Responsible for recording, reviewing, and reporting data.

Job Functions

• Coordinate execution of SGS testing and other services with local labs and global affiliates including sample processing
• Performs job ticket review and monitors closing and invoicing of jobs folders
• Maintain tracking spreadsheets and email correspondence
• Coordinates projects and performs data collection
• Provides support to all staff members of the department, including training where appropriate
• Support Operations efforts with Sales, Technical and other departments
• May communicate with clients regarding time performance or problems encountered in the particular analysis
• Assists in calibration scheduling and other ISO 17025 related activities
• Prepare specimens for use in testing, following standardized procedures
• Tests and analyzes samples to determine performance properties as well as other characteristics
• Uses and operates any equipment or test apparatus in the laboratory, with appropriate training
• Assists in maintenance and troubleshooting of testing equipment
• Read, comprehend and execute new test methods/standards capability added to the department operation
• Sets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with TAPPI, NWSP, AATCC,
• ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine procedures
• Assist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when needed
• Periodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual's training record
• Other projects and tasks/duties may also be assigned
• Provide administrative and special lab performance support as assigned for overall department management activities
• Adheres to internal standards, policies, and procedures
• Performs other duties as assigned

• Bachelor's Degree in a relevant SBU scientific field
• 2-3 years' experience with physical testing and test method development.
• Or equivalent education and experience

• Ability to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manuals
• Ability to write in a conventional, professional, and scientific manner in preparing routine reports and correspondence
• Ability to speak effectively to customers or employees of the organization
• Language Skills: Advanced written and spoken English
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Ability to work independently under general supervision
• Ability to deal with problems involving a few concrete variables in standardized situations

• A valid and current Driver's license may be required if the role requires driving a company vehicle

• Advanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word

• Stand Constantly
• Move or traverse Constantly
• Sit Occasionally
• Use hands Constantly
• Reach with hands and arms Frequently
• Climb or balance Occasionally
• Stoop, kneel, crouch or crawl Occasionally
• Talk/hear Frequently
• Taste/Smell None
• Lift/carry/push or pull Frequently