Solutions Engineer-CIA Sales
HelpSystems LLC

Eden Prairie, Minnesota

Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

The Solutions Engineer, "Pre-sales Consultant", or "Sales Engineer", is a technical role that is a key part of the sales team. It is an exciting opportunity for experienced professionals with both strong technical, collaboration and presentation skills willing to participate in a key role in sales activities and business development.

A solutions engineer is a product and market expert for one or several product lines of the Fortra portfolio. You will work with leading companies worldwide providing guidance during the sales process by identifying customers technical and business requirements and demonstrating product capabilities prior to designing a solution proposal that is the best for the customer. You will also participate in marketing activities such as webinars, tradeshows and content generation.

As a Solutions Engineer for Infrastructure Protection, you'll be managing pre-sales activities for different solutions from the portfolio. Your focus will be our Offensive Security (Core Impact, Cobalt Strike, Outflank), Fuzz Testing (beSTORM), and Vulnerability Management (Fortra VM) solutions. In this role you will work with our global sales teams. You will also have the opportunity to learn other exciting security solutions from Fortra portfolio including, but not limited to Data Classification, DRM, or GoAnywhere MFT for cross-selling opportunities.


Sales activities:

  • In close cooperation with sales representatives, work together on any activities with prospective customers
  • Understand the customer needs and articulate a solution that best addresses those needs.
  • Develop, present and deliver high-impact demonstrations
  • Own the customer's evaluation process of the offered products and solutions, by executing trials and proof of concepts.
  • Identify technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation.
  • Build and present proposals to customers, articulating the benefits of our company as the best solution that addresses their need to all levels, including "C" level executives.
  • Provide estimates of professional services efforts and build a project plan, if required, to guarantee a successful deployment at the customer.
  • Understand the competition and become a differentiator during the sales process.
  • Know the company portfolio to identify and generate cross-selling opportunities.
Partnership Activities:
  • Work together with partners in activities like visits, demos, proposals, events etc.
  • Help in the partner recruiting process, participate in calls with potential partners.
  • Participate in partner enablement activities like tech training and functional enablement.
  • Deliver technical presentations and response to technical questions during sales calls.
Industry Events:
  • Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events.
  • Provide presentations at events where applicable.
Product / Technical Marketing:
  • Participate in online webinars on specific topics.
  • Assist in the outbound launch of new products and releases activities.
  • Serve as the market expert of our solutions, from how customers use them, how the competition positions against them to how we sell and service them in the field.
As Solutions Engineer you are expected to:
  • Work under low supervision
  • Have a working knowledge of most of Fortra's solution portfolio.
  • Be a technical expert on the product(s) you work with
  • Keep learning the sales processes, improving you market knowledge, and developing your soft skills.
  • Four-year Degree in a technical field, ideally Computer Science or IT is preferred.
  • Minimum of 4 years of experience in IT, technical presales, technical consultancy, development, or technical support activities.
  • Minimum of 2 years of experience in cyber security, in one or more of these areas: offensive security / vulnerability management / penetration testing / red teaming / MDR / EDR / Fuzz Testing
  • Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
  • Perfect English is required. Any other European language is a plus.
  • Willingness to travel occasionally.
  • Hands-on Strong Technical knowledge, experience in penetration testing, blue/red team exercises or delivering any type of security related professional services to customers.
  • Experience with related solutions, both from Fortra, or 3rd party solutions such as Pentera, Qualys, Rapid7, Tenable, Metasploit, Defensics, or others.
  • Experience of working with Breach and Attack Simulation(BAS) solutions
  • Experience in Threat Management and Modeling

About Us

This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

We Are Fortra

Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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