Renewal Account Manager, Corporate F1000
Law360

Columbus, Ohio

This job has expired.


Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis in 2012, Law360 is a cutting-edge organization and one of the fastest-growing subscription news services in the U.S. Our subscribers include the largest law firms in the U.S. and around the world, in-house counsel at major corporations, and key decision-makers in the government sector.

The Corporate F1000 Account Manager will be responsible for renewing our Section, Enterprise and Platform corporate subscriptions, as well as uncovering opportunities for subscription and user upgrades. The Corporate F1000 Account Manager will work with the various internal sales and support teams to ensure a favorable customer experience. Among the Corporate F1000 Account Managers key functions will be to promote product and subscription awareness, as well as increase readership through regular client outreach and relationship development efforts.

The Corporate F1000 Account Manager will report to the Regional Sales Manager and will work together on innovative strategies to maximize renewal outcomes, as well as productive ways to strengthen relationships with our clients.

Responsibilities:

  • Deliver relevant metrics against a monthly and quarterly quota
  • Identify ways to creatively engage our clients regularly throughout the year to ensure a smooth renewal process
  • Maintain and distribute detailed client notes through SalesForce (e.g., via phone, email, web-ex training etc.)
  • Collaborate with Client Relations, Sales and Marketing teams to implement specific tactics pertaining to relationship marketing programs
  • Engage clients in discovery conversations to uncover upgrade opportunities
  • Obtain feedback from clients on enhancing products and services
  • Utilize data analytics to develop and implement strategic territory and account plans

Qualifications:
  • 7+ years of relevant B2B subscription-based renewals experience
  • Experience delivering against a monthly, quarterly and annual quota target
  • Ability to articulate a proven account renewal sales process
  • Desire and passion for success in all you do
  • Self-starter that can balance teamwork and friendly competition
  • Proven ability to thrive in a high-volume, face-paced renewal environment
  • Experience in managing customer billing and customer service issues
  • Ability to communicate with management and a broad range of clients
  • Strong communication skills (Interpersonal, written, verbal)
  • Bachelor's degree

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

Law360 offices are located in NYC, Washington DC, and Los Angeles. We offer a casual and flexible work environment, comprehensive benefits (including; medical, dental, generous paid time off, 401(k), tuition reimbursement, and a pre-tax commuter program), and competitive salary.

Portfolio Media Inc.is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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