Quality Assurance Specialist
BCFS

It's a great feeling to work for a company that does so much good for others around the world!

Education: Required 4 years bachelor's degree from accredited university

Experience: 2 -4 years related experience

Supervises: None

Summary: This position is responsible for providing overall divisional quality assurance which includes reviewing and maintaining contract data, tracking important dates, creating reminders and notifications, ensuring all deadlines are met, assisting with program start up, and working closely with a divisional leadership and support team under the guidance and direction of the Executive Director.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:
1. Creates and maintains tracking systems for all Community Services Division resources, leases, contract agreements and other relevant programmatic or contractual items.
2. Tracks all new funding opportunities and grant applications deadlines and due dates.
3. Data entry, reporting, and maintenance of multiple information databases.
4. Prepares documentation needed for new grants, grant renewals, contract amendments and as requested ensuring timely and accurate completion of all documentation.
5. Works independently to monitor contract changes, ensuring all requested documentation is returned to the funder, creates documentation for CSD leadership to explain contract changes and action items needed.
6. Completes research through phone calls, interactions with other community partners and online to assist leadership in making decisions for programming.
7. Manages confidential matters per BCFS HHS policy for the Executive Director and CSD support staff including direct and frequent interactions with other executive level leaders.

8. Identifies relevant funding opportunities and completes white papers for Executive Director's review and approval.
9. Meets all pre-determined deadlines required by program and state and federal partners and executive staff.
10. Completes thorough side by side review of contracts and other documentation of high importance to identify changes.
11. Travels to all CSD offices as needed to provide on-site support and training.
12. Assists with creating, implementing, and tracking action plans during new award start up periods, and plays a significant role in helping the program go live.
13. Other job duties as assigned.

Measurable Deliverables:
1. Maintains tracking sheets and provides daily and/or weekly updates to the Executive Director.
2. Attends and completes training within allotted timeframe.
3. Monitors contracts for consistent adherence to contractual requirements and informs Executive Director of any aberrations on a weekly and/or monthly basis.
4. Maintains data systems on a timely basis ensuring that all information is updated monthly.
5. Participates in weekly and monthly scheduled meetings and team decisions and operations.
6. Maintains BCFS HHS professional and ethical standards of conduct outlined in BCFS HHS employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code, at all times.

Credentials, Skills and Abilities:
1. Pass a pre-employment drug screen, random drug screens and always maintain emotional control and professional composure.
2. Provide proof or work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
g. Manage time effectively and efficiently.
h. Have a high level of organizational skills and attention to detail.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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