Program Manager Non Tech II
BC Forward

Program Manager Non Tech II

BCforward is currently seeking a highly motivated Program Manager Non-Tech - II for a remote opportunity in the United States!

Position Title: Program Manager Non-Tech - II

Location: Remote / Pacific Time
Anticipated Start Date: 07/05/2024.

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: [LIST FROM ATS AND INCLUDE IF POTENTIAL FOR CONVERSION]

Job Type: Contract/Remote
Pay Range: $50.00 -$55.00 x

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Summary:

The main functions of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project. This role will be primarily focused on the ownership and execution of a book of business within the Direct Channel (On-Line Stores), where the individual will lead/actively participate in demand/supply planning, inventory management, order management, reporting, launch and holiday planning, process improvement initiatives and will have the ability to expand into global initiatives as needed. As the owner, they will represent the Direct Channel with our internal and external stakeholders in order to drive the priorities and deliverables for Supply Chain.
Job Description:

Responsibilities:

• Manage all operational facets of relationships with CSO Direct Channel (MS Stores): Supply Chain Execution and Processes, Stores Inventory Management and Reporting, Stores/Supply chain Process Optimization, and Global Shipping Strategy.
• Manage all SAP order management processes for CSO Direct Channel.
• Execute all multi-channel (Online, Physical & Marketplace) PO and item level transactions - forward and reverse logistics, internal and external, as needed.
• Facilitate and manage order creation, modification, and cancellation requests as needed by the SPSC team and the CSO Direct Channel business group.
• Continuously gather feedback from planning, CSS, supply chain, and the CSO Direct Channel business group to resolve open order issues in a timely fashion.
• Manage standard CSO Direct Channel metric and report creation including daily performance reports, weekly status reports, and monthly & quarterly business review presentations.
• Create and maintain ad-hoc CSO Direct Channel performance and financial reports.
• Manage new product launches for CSO Direct Channel, Planogram Reset, and PO management.
• Administration of SAP testing associated with new or updated CSO Direct Channel Order Management functionality.
• Create and maintain Dashboards for CSO Direct Channel Management.
• Create and maintain process documentation for CSO Direct Channel management.
• Conduct recurring weekly meetings with the Order Management team to ensure all order management processes are up to date.
• Manage and maintain all PO, shipment, and AP related issues.

Supply Chain Deliverables:

• Manage order-to-cash fulfillment and account's order book, if needed.
• Represent Supply Chain for the Americas Consumer and/or Commercial Channels with Sales, which will require either (or a combination of) responsibilities over LOBs, processes or projects.
• Manage all internal order requests and route appropriately.
• Manage communications as needed with Distribution, Fulfillment & Logistics, Site Merchandising, Marketing, CSO Demand Planning teams and Sales teams and reconcile all issues related to internal orders/shipments.
• Manage communications with external supplier partners and reconcile all issues related to external orders/shipments.

Order Management Deliverables:

• Address/involvement in Order Management processes to ensure the process is working as it should; act as a POC for direction/resolution of items as needed.
• Serve as Test Lead for MS Store Online Geo Expansion sites within Americas.
• Create/review all test cases scenarios; BRDs.
• Schedule tests in alignment with C+E/Capabilities.
• Manage test execution team.
• Track test cases and results.
• Drive bug resolution with IT teams.
• Create and distribute status reports.

Core Competencies:

• Self-motivated/self-starter.
• Results & detail oriented.
• Strong cross-functional collaboration skills.
• Analytical acumen.
• Can balance strategic concepts/goals with tactical tasks.
• Ability to manage and prioritize day-to-day tasks, strong project management skills with an eye for detail.
• Excellent communication skills, written and verbal.
• Deals well with ambiguity.

Experience/Qualifications:

• Experience in Retail Planning desired, preferably with consumer electronics.
• Understanding and application of key retail and inventory management concepts (Open to Buy, In-Stock, WOS/WFC, inventory turns, financial).
• Supplier/vendor management.
• Exceptional Excel skills managing large amounts of data.
• Experience with SAP, IBP.

Top 3 Hard Skills Required + Years of Experience

Minimum 4 years' experience with demand supply planning

Minimum 4 years' experience with order management

Minimum 4 years of proficient use of Microsoft office tools: Excel and PowerPoint, SAP, IDP

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Keywords:

#Program #Project #Supply #Demand #demand_supply_planning #OrderManagement

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 220463 when responding to this ad.

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Salary Details

This salary was provided in the Job Posting.

$50-$55

Hourly Salary

Job Snapshot

Employee Type
Contractor

Location
Redmond, WA (Onsite)

Job Type
Information Technology

Experience
Not Specified

Date Posted
03/25/2024

This job has expired.