Program Director - Family Support - Family Support Services
Bay Cove Human Services, Inc.

Requirements for the position:

• Responsible for the day to day operations of the Family Support Program and Center.
• Supervises and supports program staff through weekly supervision, staff meetings, direct observation and periodic written evaluations.
• Provides for crisis prevention and intervention with families as needed.
• Assists in the development and administration of policies and procedures for the program.
• Oversees and ensures clinical and programmatic documentation is completed within accordance with Bay Cove Human Services and DDS standards.
• Ensures that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DDS Licensing, DDS Family Support reports etc.
• Oversees Fiscal management of all allocations including required reporting and maintaining of fiscal information.
• Manages Family Support application (BAYCIS) and act as liaison between the program and information services.
• Reviews and maintain all expenditure plans and personal budgets for families, and review all check and mileage requests prior to submission- in accordance with determining if allocated funds have been spent according to policy.
• Monitors and submits monthly service delivery reports and billing.
• Collaborates with accounting to ensure accuracy and compliance between contracts and FS expenditure plans and spending / services rendered.
• Work with accounting, Director and DDS to monitor FS contracts and budgets. Process all FS authorizations for service as well as amendments.
• BA/BS in Psychology or related field preferred and two years previous work experience in human service setting.
• Minimum of 1 year supervisory experience.
• Use of personal cellular telephone for work communication. Bilingual in English and Cape Verdean, Creole, Spanish, Cantonese, Mandarin or Vietnamese preferred but not required.
• Demonstrated interpersonal skills, personal maturity, common sense and good judgment.
• Demonstrated organizational, clinical, and professional writing skills.
• Demonstrated ability to work within complex housing, shelter, psychiatric and medical systems.
• Ability to work with others in a manner that promotes teamwork, cooperation and community integration.
• Demonstrated capacity to work with people with disabilities in a manner that promotes their dignity, safety and growth.