Primary Care Desk Support Analyst
Siemens Healthcare Diagnostics Inc.

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .

We are seeking a detail-oriented and proactive Primary Care Desk Support Analyst to join our team at Siemens Healthineers. As the Primary Care Desk Support Analyst, you will play a critical role in optimizing sales processes through distributors, ensuring efficient contracting, quoting, rebates, sales tracing, and other related activities. Your comprehensive understanding of these processes will allow you to identify improvement opportunities, enhance profitability, and enhance the overall customer experience.

Responsibilities:

• Build and have a full understanding of all the processes related to contracting, quoting, rebates, and sales tracings, and identify areas for improvement and optimization.
• Maintain an updated and centralized tool to communicate and track all promotions and sales programs defined by the Marketing department, ensuring accessibility for the sales team.
• Serve as the main point of contact for distributors, providing them with information regarding promotions, sales programs, part numbers, and other relevant sales-related information.
• Act as a key liaison with the Quote to Booking (QTB) team to address contract-related inquiries and ensure smooth contract execution.
• Monitor and track price realization by distributor, conducting revenue analysis to ensure accurate rebate calculations, working closely with the QTB and finance teams.
• Take responsibility for tracking contract compliance and monitoring distributor contract execution in terms of programs, allowances, and other contractual obligations.
• Track the progress of specific sales programs launched in collaboration with the sales teams from the distributors.
• Any other related with Sales Operations function within the NAM region.

Qualifications:

• Bachelor's degree in Business, Sales, or a related field. Relevant experience will be considered in lieu of a degree.
• Proven experience in sales operations, contract management, or related roles within a distributor-focused environment.
• Strong understanding of sales processes and familiarity with contracting, quoting, rebates, and sales tracing.
• Excellent organizational skills with the ability to map processes, identify improvement areas, and implement optimization strategies.
• Proficiency in using centralized tools and systems to manage promotions and sales programs, ensuring accessibility for the sales team.
• Exceptional communication and interpersonal skills to effectively collaborate with distributors, internal teams, and stakeholders.
• Analytical mindset with the ability to analyze revenue data, track compliance, and perform data-driven decision-making.
• Detail-oriented with excellent problem-solving skills to address contract-related inquiries and ensure accuracy.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks effectively.
• Proficiency in MS Office Suite, particularly Excel, as well as PowerBI for data analysis and reporting.

If you are a highly motivated and detail-oriented professional with a strong understanding of sales processes and a passion for optimizing distributor-related activities, we encourage you to apply for the position of Primary Care Desk Support Analyst at Siemens Healthineers.

The pay range for this position is $71,240- $97,955 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 6% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here : https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .

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As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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