NextGen ERP Change Management Lead
Zoetis

*Other locations considered, Lincoln, NE, Kalamazoo, MI or Malvern, PA

The Change Management Lead for NextGen ERP (our SAP S/4 Hana ERP Transformation Program), will lead the efforts to foster successful adoption and engagement across the organization as we streamline and optimize business processes to align with the new system. The lead will be responsible for developing and executing change management strategies and plans focused on maximizing the efficiency and effectiveness of our business operations.

In this highly visible, and hand-on role, the leader will work closely with a team of direct reports and 3rd party OCM worksteam leads; will report to the Global NextGen ERP Business Transformation Lead and will be a key member of the PMO team.

Responsibilities:

• Develop a comprehensive change management strategy tailored to optimizing business processes and driving efficiency through the implementation of SAP S/4 Hana ERP, in alignment with the global NextGen ERP Change Management Lead's vision.
• Lead a team to operationalize the change management strategy, focusing on Executive Alignment, Stakeholder Management, Change Agent/Business Readiness Network, Communications, Change Impact Analysis, User Role Mapping, Go-Live Readiness, Persona-based and other Training, and Value Realization.
• Collaborate with System Integration Partners, consultants, and other leaders within Zoetis to ensure alignment and integration of change management activities with technical implementation milestones.
• Build and maintain stakeholder engagement across functions and levels of the organization, including senior leaders, through effective communication and relationship-building efforts.
• Define and build the governance mechanism to actively track transformation and change plans, including schedules, resources, interdependencies, and anticipated benefits.
• Manage the assessment, measurement, and evaluation of the ongoing impact of changes, adjusting strategies as needed to drive sustainable change and maximize business value.
• Partner with business and technology leaders to assess preliminary impacts and requirements from a change and transformation perspective, providing guidance and support as needed.
• Maintain oversight of transformation risks and mitigation plans to ensure business and project objectives are met.

Qualifications

• Internal candidate preferred or existing familiarity with Zoetis processes and culture
• Bachelor's degree in Business Administration, Management Information Systems, or related field. Master's degree preferred.

• 10+ years of working experience leading global organizational change management, preferably in complex technology implementations such as ERP roll-outs and upgrades. Experience across multiple countries and functions is preferred. This program will require a multi-functional perspective requiring the background or knowledge to adapt strategy and approach across these domains will be important.

• Experience in management consulting, M&A, integration, supply chain, strategy, process improvement, finance, and/or operational excellence is highly desirable.
• Strong understanding of Change Management principles, concepts, practices, and standards.
• Emotional intelligence and the ability to build trust in a variety of relationships through candor, reliability, and authenticity.
• Demonstrated ability to create and leverage influential networks, with strong leadership and influence skills.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Independent thinker and strong self-starter who takes initiative and is comfortable with ambiguity.
• Financial and business acumen, with the ability to navigate sensitive dynamics through judgment, discretion, diplomacy, and political acuity.
• Experience providing work direction, coaching, and guidance to project teams and program leadership, with prior direct management experience being a plus

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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