Laboratory Supervisor, MIN
SGS North America Inc.

Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

SUMMARY

Supervisor, Laboratory MIN coordinates and supervises production, distribution and marketing operations in the US Minerals Laboratory location. Leads the team of Technicians, schedules daily work to ensure tests are performed according to test plans and safety procedures and meet quality requirements, results are properly documented and communicated to clients. Ensures compliance with Health, Safety and Environmental policies, internal standards and protocols. Performs Senior Laboratory Technician level duties.

JOB FUNCTIONS

• Supervises daily job performance of the group of Technicians and performs Senior Laboratory Technician duties.
• Spends approximately 50% or less time performing supervisory work:
• Has some supervisory responsibility (hiring: interviewing, selection; planning work, scheduling, performance evaluations, performance management).
• Schedules laboratory personnel as needed to ensure that all samples are properly received, identified, prepared, and analyzed in a timely manner.
• Determines the priority status of all samples in each day's lab batch and ensure the expedited processing of samples to meet client's requirements.
• Trains all new laboratory technicians and reinforce their training with copies of applicable ASTM, or other current standards being used to prepare samples.
• Develops and maintain maintenance schedules for all equipment located in the laboratory.
• Responsible for purchasing all laboratory equipment and supplies. A written list of all items required to be developed and reviewed with the Branch Manager prior to purchase. These lists should be reviewed periodically for content and effectiveness.
• Performs annual performance evaluations on all laboratory Technicians.
• Reviews data as it applies to operations and quality control daily and updates all quality control logs and charts as required.
• Develops an electronic and physical storage system where all laboratory worksheets, notebooks, tablets, and other paperwork or files can be stored to comply with company Records Retention schedule.
• Responsible for enforcing all safety rules and regulations for designated locations as it applies to all employees, contractors and visitors.
• Schedules and conducts monthly operations meetings to review and update procedures, to discuss existing or potential problems and their resolution, to reinforce safety rules, and clarify details of the work schedules.
• Ensures that all calibrations, standardizations, and equipment maintenance are performed at the specified times, that they are in accordance with SGS procedures and specifications, and the results of these tests are recorded in logs as required.
• Instructs all new employees on the confidentiality aspects of analytical reports and information.
• Performs the same work as a Senior Laboratory Technician for approximately 50% of the time or more:
• Conducts laboratory tests to determine chemical and physical characteristics or composition of solid, liquid, or gaseous materials for such purposes as quality control, process control, or product development by performing the following duties.
• Handles all samples according to Laboratory Protocol in a timely manner.
• Ensures equipment is calibrated, maintained and kept in good condition.
• Completes and maintains all laboratory reports and forms.
• Performs general upkeep and housekeeping of the laboratory.
• Adheres to internal standards, policies and procedures.
• Performs other duties as assigned.
• Makes day-to-day decisions within group
• Has some employee responsibility; hiring: interviewing, selection; planning work, scheduling, performance evaluations, performance management.
• Does not make salary determinations and can hire/fire only with approval of the Manager

• Supervises others

• Associate degree Required
• 3+ years working in Industrial or Laboratory or Field settings Required
• 1+ years of supervisory experience Required OR equivalent combination of education and experience Required
• Bachelor's degree in Science, Engineering, or Related field Preferred
• 5+ years working in industrial or Laboratory or Field setting with experience following strict safety standards, including 1+ years of supervisory experience Preferred

• Valid and Current Driver's license may be required if the role requires driving a company vehicle Required
• May be required to obtain a TWIC (Transportation Worker Identification Card) Required
• May be required to obtain a 24-hour surface Miner MSHA certificate, training is available Required

• Proficiency in common lab techniques such as dilutions, reagent preparation, data interpretation, and other related lab procedures Required
• Language Skills: English - Advanced level of proficiency Preferred
• Mathematical Skills: Basic level of skills Required
• Advanced level Preferred
• Reasoning Skills/Abilities: Advanced level Required
• Strong customer service orientation Required
• Advanced level of verbal and written communication, and interpersonal skills Required
• Excellent organizational and time management skills Required
• Awareness of financial indicators, ability to read PNL Required
• Ability to set daily goals and track performance Required
• Ability to prioritize and execute tasks in a high-pressure environment Required
• Ability to perform duties, following detailed instruction (sample testing) Required
• Attention to details Required
• Ability to motivate a team Required
• Leadership abilities and basic management skills Required

• MS Word, Excel and PowerPoint - Intermediate level user proficiency Required

• Travels up to 5% of the time. Local day travel may be required; may be required to travel overnight occasionally.

• Familiarity with equipment used by front line employees; routinely uses sample prep equipment including Jaw Crusher, Bowl & Disc Pulverizing Mills, Pressure Filters, Riffle Splitters, Compressed Air.
• Familiarity with laboratory equipment/instruments including Bottle-top Dispensers, Eppendorf Pipettes, Balances, Muffle Furnace, Sulfur Analyzer, Compressed gases, ICP-OES, and Flame AA.

• Stand Frequently
• Move or traverse Frequently
• Sit Frequently
• Use hands Constantly
• Reach with hands and arms Frequently
• Climb or balance Occasionally
• Stoop, kneel, crouch or crawl Occasionally
• Talk/hear Constantly
• Taste/Smell Constantly
• Lift/carry/push or pull Occasionally 50 lbs.

• Routinely Business hours are Monday through Friday, 8am to 5pm, however some locations have 24/7 operations and require a willingness to work a flexible schedule.
• Longer hours, evenings and/or weekend work will be necessary occasionally/frequently as job duties demand
• Position requires occasional overtime.
• You may be expected to report anytime day or night should the job require.

• Wet or humid (non-weather) conditions: Occasionally
• Work near moving mechanical parts: Frequently
• Work in high, precarious places: Occasionally
• Fumes or airborne particles: Occasionally
• Toxic or caustic chemicals: Occasionally
• Outdoor weather conditions: Frequently
• Extreme cold (non-weather): None
• Extreme heat (non-weather): None
• Risk of electrical shock: Occasionally
• Work with explosives: None
• Risk of radiation: None
• Vibration: Occasionally
• Bio-hazard: None

• Loud (examples: metal can manufacture department, large earth-moving equipment)

• None

• Close vision (clear vision at 20 inches/50 centimeters or less)
• Distance vision (clear vision at 20 feet/6 meters or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimension vision, ability to judge distance and three-dimensional relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
• Ability to see color

• Must be able to hear equipment operating, alarms sounding, traffic, telephones