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Kimberly Clark Professional (KCP) North American (NA) team is looking for an experienced Customer Experience (CX) Portal Technical Support Specialist to join its Customer Experience & Marketing team. You will be actively supporting customers with the Customer Portal strategy, partnering with global DTS and COE on capability enablement, and daily operations management. You will work directly with customers to ensure they are satisfied with the Customer Portal and improve upon areas of dissatisfaction.
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. In this role, you will:
The successful candidate will join the Kimberly Clark Professional North America Customer Experience and Marketing Team and report to the Associate Director.
Led by Purpose. Driven by You.
You're driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. To succeed in this role, you will need the following qualifications:
For a complete overview, see www.mykcbenefits.com
Hybrid Work Arrangements: You're looking to make a difference. When and where it works best for you. And at Kimberly Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
For Kimberly-Clark to grow and prosper,
we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 or firstname.lastname@example.org for assistance. You must include the six-digit Job # with your request.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the role's country only. K-C will not provide relocation support for this role.
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