IT Operations Technician
Nucor Corporation

Auburn, New York

This job has expired.

Basic Job Functions:

Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise. Individuals who meet the minimum qualifications and are interested in this opportunity should upload a resume when applying online.

  • Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations.
  • Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition.
  • Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications.
  • Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices
  • Create and support user account and group membership setups.
  • Procure, setup, configure, distribute and troubleshooting of all mobile devices.
  • Work on projects and perform other duties as assigned.
  • Work a rotational on-call IT support schedule to include evenings and weekends as assigned

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

  • 1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers.
  • IT related associate degree, or Equivalent combination of experience and education will also be considered.

Preferred Qualifications:

  • Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications.
  • Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals.
  • Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges.
  • Experience with workstation imaging software and an MDM solution such as Intune.
  • Experience in a heavy industrial setting.
  • Customer support or helpdesk experience.
  • IT certifications, such as a current Comp TIA A+

Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace

This job has expired.

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