Instructional Designer & Technical Trainer, Sales Enablement
Siemens Medical Solutions USA, Inc.

JOB DESCRIPTION:

This position will collaborate with internal stakeholders to design, develop, implement, and maintain the Customer Relationship Management (CRM) technical and product training content for the NAM Advanced Therapies (AT) /Diagnostic Imaging (DI) sales team. In addition, this role will facilitate technical, soft skills, virtual and live trainings.

KEY RESPONSIBILITIES:

• Collaborates with AT/DI stakeholders to design materials and create content
• Applies adult learning methodologies to design, develop and edit software and product training content
• Plans, develops and conducts virtual and in person training programs for the CRM tool
• Facilitates monthly coffee hours for the CRM tool to help answer user questions
• Writes scripts for video and audio content
• Prepares course assessments, surveys, quick reference guides and facilitator guides
• Analyzes, updates, and refines existing training content
• Performs quality control
• Works with technical staff to troubleshoot problems reported by users

EDUCATION, EXPERIENCE AND SKILLS:

• Bachelor's degree in Instructional Design, Education or related field. Master's degree preferred
• 5-7 years of experience in instructional design and technical training facilitation
• Expert knowledge of Oracle Sales Cloud, Tacton CPQ or similar CRM system
• Ability to use instructional design tools to create content including SCORM courses with expertise in Microsoft Office (especially PowerPoint) Articulate Storyline, Articulate Rise, Camtasia, Snagit
• Comfortable and experienced in virtual and live facilitation of software training sessions. Experience in soft skills facilitation is a plus
• Strong verbal and presentation skills as well as strong written and script writing/storyboarding skills
• Excellent project management and organizational skills
• Ability to prioritize and manage multiple simultaneous deadlines
• Comfortable working independently and being accountable
• Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues
• Knowledge of learning management systems (LMS) is a plus

*LI-WC1

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

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