Location: Northfield, NJ
Salary: $60,000.00 USD Annually - $70,000.00 USD Annually
Description:
ROLE AND RESPONSIBILITIES WITH ESSENTIAL FUNCTIONS
Lead clients through successful implementation of EGT ERP & Finance Software Products
Review and identify customer business process and workflow requirements Use subject matter expertise to consult clients on optimal use of our products for their business create structures to hold users accountable Monitor progress to implementation goals; Validate data conversions are accurate and meet project scope requirements Create training agendas, client specific process documentation, and other required project documents Lead weekly project team coordination meetings Build in systems and routines for continuous improvement and learning throughout the process Educate and train users on software functionality, remote or onsite Support creation of communications plans and identification of key messages for each stakeholder group
Work with client and QA analysts on data mapping documents while delivering high-quality customer service
Provide instruction and guidance to clients for proper data review and validation
Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks May create custom forms and reports for client specific needs; organize project documentation and keep internal project tracking systems up to date
There is a training Training period - to learn their software is part of the training period. Will bring them in. Customer interfacing implementations.
Some travel required - depending on the project. Willingness to travel.
2 openings
Ideally a hybrid role - proximity of the office in Northfield, NJ. If they are within 40-mile radius of the office in at least 2 days a week.
Full time position, benefits after 30 days. Cigna benefits. 401K auto enroll after 30 days. 5% match.
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