Director - Primary Care Medical Groups
Holy Cross

Employment Type:Full timeShift:

Description:
Summary:

Responsible for the strategic oversight of the operations and financial performance of assigned Primary Care medical practices/programs. Accountable leader to facilitate an organizational culture that reflects a commitment of excellence to service, quality, safety, colleague engagement, and financial performance.

The position facilitates the offering of a complete range of Primary Care services and ensures that the team works to treat acute illness and chronic conditions, while improving Hypertension Management, maximizing Annual Wellness Visits, increasing Colorectal Cancer Screening adherence, capturing Depression screening, addressing Heart Failure Risk, and improving High Cholesterol Management, Uncontrolled Diabetes, etc.

Essential Duties:

*Develop and implement systems to ensure the high quality, efficient, cost-effective operations which support and achieve goals and objectives of the practice/program assigned. Work in partnership with key stakeholders to achieve desired clinical, financial, quality and service outcomes for patients, staff, and the organization.

*Responsible for business planning, contract management, engagement and directing opportunity assessment and variance resolutions to achieve local ministry and system goal expectations. Partners with senior leadership to develop short-term and long-term plans for the growth and expansion of services. *Monitor and analyze daily operations, evaluations, recruitment, practice audits, practice budget performance, and payor mix to maximize practice/program effectiveness and system integration. Establish processes and long-range goals consistent with standards established by Holy Cross Health and Holy Cross Medical Group, Trinity Health, The Joint Commission, CMS, OSHA, and other regulatory agencies. Report monthly practice/program performance inclusive of a corrective action plan if appropriate to Executive Director, Holy Cross Medical Group Primary Care and Holy Cros Physician Partners and / or appropriate leader. Develop business proformas, analyze and plan for new or revised programs/services. Research current trends and competitor's programs. *Responsible for delivering key initiatives on time, within budget, and according to approved plans.

*Maintain a working knowledge and compliance of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Enhance relationships with physicians and will communicate directly with physicians and executive leadership regarding problem identification and resolution. Ensures proper follow through takes place on outstanding items. *Responsible for the effectiveness of physician/staff leasing arrangements. Maintain efficient and cost effective operations for leasing arrangements. Responsible for staffing models to support different specialty services based on acuity and sub specialty differentiators. Assure that appropriate or required documentation is maintained for practice/programs to allow for both accurate reporting of the programs for governmental and system requirements and data gathering to allow for meaningful assessments of the programs being provided to the community.

*Accountable to facilitate and create a learning organization and process improvement initiatives (i.e. 4DX, Extreme Ownership, LEAN, Trinity Leadership System). In collaboration with Physicians and Practice Leader/manager, identify, evaluate, and lead changes needed within department/service-line. Seek to incorporate new technologies and methods to improve clinical outcomes, productivity, and organizational effectiveness. Challenge current processes to identify more cost effective and quality-focused methods.

Standard Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

1) Education / Training: Master's Degree in Health Administration (MHA), Business Administration (MBA), Nursing (MSN) or other advanced degree from an accredited graduate program is strongly preferred.

2) Work Experience: Minimum of five years of relevant experience in management of a Medical Group/Ambulatory Practice, or other required (Manager level and above). Primary Care Program, Business development, physician relations and recruitment experiences are strongly preferred.

3) Certification, Licensure, Registration: Membership in a professional organization such as the American College of Healthcare Executives (ACHE), Healthcare Financial Management Association (HFMA) or Medical Group Management Association (MGMA), preferred. Clinical Licensure, Fellowship and/or certification in a professional organization or Process Improvement certifications, preferred.

4) Other Qualifications: Excellent written, verbal, and analytical skills, attention to detail and demonstrated proficiency with Microsoft Office applications required. Proven ability to develop collaborative relationships with physicians, peers and leaders is essential. Experiences with ambulatory care, practice management, acute operations, financial management, service excellence, regulatory preparedness and/or physician relations required.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.