Desktop Support Specialist
CAI

Desktop Support Specialist
Req number:
R2382
Employment type:
Full time
Worksite flexibility:
Onsite
Job Summary
We are looking for a motivated Desktop Support Specialist ready to take us to the next level! If you have experience provisioning and deploying laptops, and are looking for your next career move, apply now.
Job Description

We are looking for a Desktop Support Specialist to assist with a PC deployment project through June 30, 2024. This position will be full-time contract and onsite.

What You'll Do

• Performs preliminary troubleshooting and technical assistance for hardware and associated software
  
• Resolves customer issues where applicable and within position skill set
  
• Escalates customer issue appropriately
  
• Maintains professional and friendly demeanor in all interactions with customer base and internal/external teams
  
• Unpacking, staging desktop and laptop hardware to prepare for deployment to agency
  
• Imaging and installation of software onto devices
  

What You'll Need

Required:

• Previous experience provisioning and deploying desktops, laptops, and peripherals
  
• Experience troubleshooting basic desktop/laptop hardware/software issues
  
• Experience provisioning equipment with MS SCCM
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
  
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
  

#LI-CB1

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

This job has expired.