Customer Experience Student Program - Warranty Recovery
Stellantis

The Customer Experience organization is currently seeking a highly skilled, solutions-oriented Warranty Recovery Intern to join the Powertrain team in a hybrid position. This is a year-round part-time (24 hours per week) internship and the intern will split their time between home, CTC and the Quality Engineering Center in Auburn Hills.

The Warranty Recovery Student Program is responsible for the pursuit of fair and equitable cost recovery from our supplier partners. The selected candidate must be high-energy, hands-on individual with strength of convictions and the ability to communicate clearly to multiple organizations. Additionally, this person must have unquestioned integrity.

Specific responsibilities of the role include but are not limited to:

· Develop and present conclusive assessments of problem responsibilities

· Gather complete and timely internal supporting documentation including root cause and supporting corrective actions

· Interface with various internal departments to develop cases and present to suppliers gaining concurrence of responsible costs

· Support negotiations with suppliers to overcome resistance and gain appropriate recovery of costs

· Plan, prioritize, set goals, and manage multiple projects in a technical and business environment using a wide scope of warranty, financial, purchasing, and vehicles systems

· Strong communication skills to support meetings.

· Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results

· Strong interpersonal skills with ability to work in a team environment.