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Client Director - Business Insurance - Livonia, MI (MMA Upper Midwest)
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Director at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Director, you are responsible for the overall strategic results on assigned accounts, as well as the strategic coordination of client marketing and servicing. Assigned to the largest and most complex clients within the agency, the Client Director will work closely with producers and clients to develop effective commercial programs. This role is responsible for retention and expansion of an assigned book of business and participation in the procurement of new business. This is accomplished through proactive client service, managing renewals/marketing, and business development initiatives.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
• Bachelor's degree or equivalent work experience required.
• In-depth working knowledge of commercial lines with 10+ years of industry experience and demonstrated relationship management skills with 3+ years of client management responsibilities.
• Experience establishing strategy and direction for commercial programs.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills.
• Strong organizational, project planning and management, analytical and multi -tasking skills.
• Proficiency with Microsoft Office suite required
• State Property/Casualty insurance license required.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
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