Business Line Systems Analyst - Cml Crd/Merchant
Commerce Bank

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

This role serves as a business, technology and systems liaison, solutions consultant, and technical relationship manager with internal business lines and external clients and vendors to develop, support and implement technical solutions for Merchant Service clients and Acquiring Processing needs. The BLSA will work with clients at various levels (bookkeepers to C-level) to review, analyze, and evaluate business processes, systems, technology requirements, and user needs to help determine the most effective and efficient merchant processing solution(s).

Work location: This role is categorized as mainly remote. At Commerce Bank, we believe our team members are in tune with the needs of their respective role and professional enough to know when they should be in-person. Some in-person meetings may be required in the Kansas City, MO metro area, particularly for "moments that matter."

Essential Functions

• Serve as a business and systems resource, implementing technical solutions to business needs
  
• Utilize systems to generate reports and develop and produce requested reports
  
• Collect data and updates systems information via manual input or upload
  
• Assist leadership with various systems projects as requested
  
• Review, analyze, and evaluate business systems and user needs
  
• Document business and systems requirements, define scope and objectives, translate requirements into specifications, and formulate systems to reflect business unit strategies
  
• Provide support, consultation, and recommendations to business teams in resolving technical problems
  
• Monitor systems and databases for functionality and availability to users, troubleshoot, and respond to user inquiries
  
• Research, analyze, assist with the design, testing, and implementation of applications, sometimes working in cooperation with our internal CBI I/S departments & vendors
  
• Act as the Project Manager for small to medium sized projects that include implementation of Contact Center software, mergers, acquisitions, as well as other initiatives
  
• Provide consulting and client support as needed
  
• Participate in implementations by collecting specific requirements used to configure product offering. Configurations include: gathering requirements, testing application functionality based upon business rules, importing/exporting file speculations and delivery methods, setting up users and other related tasks
  
• Some travel may be required.
  
• Perform other duties as assigned
  

Knowledge, Skills & Abilities Required

• Basic knowledge of SQL, SharePoint, and Business Objects
  
• Basic knowledge of creating reports in Business Objects
  
• Basic knowledge of file transfer protocol and practices, and telecom/line connectivity configurations preferred
  
• Strong relationship building skills with the ability to work effectively with a variety of team members
  
• Demonstrated decision making, analytical and problem-solving skills, as well as technical aptitude
  
• Ability to effectively present information and respond to questions
  
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  
• Advance level proficiency with Microsoft Word, Excel, PowerPoint, Visio Teams and Outlook
  

Education & Experience

• Bachelor's degree with emphasis in Business Management, Computer Information Systems, or related area or equivalent combination of education and work experience required
  
• BLSA level I or level II dependent on years of related business system analyst experience
  
• 2+years experiencein Systems Analystroledeveloping systems in support of sales analysis and reporting
  
• Experience with generating reports via databases such as Access and SalesForce
  
• Knowledge of basic troubleshooting and application support preferred
  

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time

This job has expired.