Associate Credit Representative
Martin Marietta Materials

Position Summary

The Associate Credit Representative is primarily responsible for handling courtesy collections calls for accounts that are 1-30 days past due and handling miscellaneous Credit and Collections administrative functions. The Associate Credit Representative position will provide the first collections contact with our customers. They will help encourage our customers to move from paper invoices and checks to emailed invoices and electronic payments. They will review the customer's billing and contact data to ensure that their information is correct which is a vital part of the quote to cash process.

Requirements

• Using Martin Marietta's HighRadius system to effectively and efficiently make 1-30 day courtesy customer calls,
• Confirm receipt of invoices/statements, confirm that customer's information is correct and request scheduled payment dates with the end result being payment on open accounts receivable invoices.
• Work with Customer Master to get correct information on any bouncebacks received from mailed or emailed invoices.
• Work with various Martin Marietta personnel to update and resolve any customer issues which could hinder the collection process.
• Assist the Division Credit Manager and/or the Credit Manager on various collection related projects within the Division.

• Bachelor's Degree in Business or a related discipline is preferred - comparable years of industry experience accepted.
• 2+ years in the commercial Collections and/or customer service fields.

• Ability to self-direct and quickly respond to a work environment that requires managing a queue of past due customers.
• A customer service mind-set for both internal and external customers along with strong attention to detail.
• Strong professional communication, problem-solving and analytical skills.
• Proficiency in Microsoft Office including Outlook, Excel and Word.
• Prior experience in HighRadius and in JDE is preferred, but not required.