Tech Specialist, Printing and Copying Services
University of Virginia

Charlottesville, Virginia


Job location: Charlottesville, VA


Employment Type: Full-time
Posted data: 2021-09-02
Req: R0026978
The University of Virginia's Printing and Copying Services has an opportunity for a Tech Specialist who will perform general maintenance tasks and troubleshoot and repair computer systems and peripheral equipment located throughout the organization. The Tech Specialist will troubleshoot and resolve end-user problems and ensure correct operation of personal computers. The Tech Specialist addresses complex problems and uses experience and judgment in selecting among authorized procedures, seeking assistance when significant deviations are proposed, or when unprecedented problems arise. They assist senior staff in developing approaches to problem-solving and anticipating issues. They may train or provide guidance to less experienced staff members. Their interactions are with fellow team members and coordinating team members; assigned student, faculty, or staff clients; and external vendors or service providers.

Responsibilities include:

  • Install, troubleshoot, and repair printers, copiers, card readers, servers, etc. that are part of the Copy Division fleet.
  • Schedule and perform preventative maintenance on equipment and respond to customer request in a timely manner.
  • Responsibilities include equipment installs, cabling, modifying, minor repairs to computer hardware, loading and troubleshooting software.
  • Keep public areas clean and organized.
  • Provide basic instruction to patrons on the use of services and provide a high level of customer service.
  • In addition to the above job responsibilities, other duties may be assigned.

This may include having to work hours other than 8 am - 5 pm Monday

MINIMUM REQUIREMENTS:

Education: High School Diploma

Experience: At least one year of experience

Licensure: Valid driver's license with positive points

PHYSICAL DEMANDS

Position does involve seated work and using a PC, walking between locations in some cases as well as lifting of products ability to lift at least 50 pounds.

The successful candidate will pass a criminal background check. PROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search "Find Jobs," and search for 'R0026978.' Complete an application online and attach a cover letter, resume, and contact information for three references (name, email address, telephone number, address). PROCESS FOR EXTERNAL UVA APPLICANTS: Please visit UVA job board https://uva.wd1.myworkdayjobs.com/UVAJobs, search for Requisition 'R0026978,' complete the application and attach a cover letter, resume, and contact information for three references (name, email address, telephone number, address). Please note that multiple documents can be uploaded in the "Resume" box. Applications that do not contain all of the required documents will not receive full consideration. For information regarding the application process, please contact Michele Jarman at emj2us@virginia.edu.


COVID Vaccination Requirement

The University of Virginia expects all current and new employees (UVA Health System and Academic), to be vaccinated against COVID-19.

If hired to work within the University Health System, you will be required to provide proof of vaccination or be willing to receive the vaccination. Employees may request a medical or religious exemption from vaccination.

If hired to work on the Academic side of the University, excluding the School of Medicine, School of Nursing, UPG, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to submit to mandatory, weekly prevalence testing. Employees that are working 100% remotely will not be subject to weekly prevalence testing; however, if the employee works on UVA Grounds (including the Medical Center) even intermittently, then they are required to be tested for COVID-19 once per week on an indefinite basis and follow masking mandates.

NOTE: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how the vaccination and testing requirements will apply to you at your work location, see the UVA New Hire Vaccination Requirements webpage.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


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