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Under supervision, schedule and post surgeries, and obtain pre-certification for various medical services performed within the Neurosurgery department. Knowledgeable in all participating third-party carrier policies and procedures regarding pre-certification.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Demonstrates knowledge of the organization's mission and MFA's iCare values and incorporates them into the performance of duties.
Schedules and post surgeries for physicians in the department in a timely fashion.
Ensures the timely scheduling of surgeries, pre-op testing, and post-op testing.
Meet or call prospective surgery patients to determine date, time frame, and facility for procedure. Initial contact will be made within 2 business days.
Sets, date and location for procedure; arrange preoperative testing and/or exam.
Prepares and provide pre-op patient packet either in person, mail, or e-mail.
Answer telephone lines; make, reschedule, or cancel appointments forward or take messages as needed.
Schedules post-op appointments at the point of scheduling the surgery.
Maintains updated and accurate notes in electronic medical record concerning all billing and insurance information.
Contacts third party carriers to verify insurance benefits and obtains pre-authorization for all procedures.
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