SUD Case Manager
VOA Chesapeake

The Case Manager is responsible for conducting Case Management Services in accordance with VOA Chesapeakes operation as a Level I Substance Use Provider. In this role, the Case Manager provides client services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumers Individualized Service Plan. The SUD-Case Manager provides person-centered services and linkage to services which are focused on supporting the clients treatment and recovery plan(s).

Applicants to the Case Manager position who also meet the education and certification requirements for the SUD Counselor position (DC-certified addiction counselor--CAC1, CAC2, a DC-licensed social worker--LICSW or LGSW, or a DC-licensed professional counselorLPC) may also be responsible for services provided under the SUS Counselor position including: conducting individual and group counseling, conducting individual client services, intake, developing and implementing individual treatment and recovery plans (ISP/ITP/IRP); and providing and coordinating clinical care services in accordance with VOA Chesapeakes operation as an ASAM Level 1 Outpatient Treatment Provider.

REQUIREMENTS:

Required - Candidates must have completed at least two years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation.

Preferred Candidates possess a Bachelors degree from an accredited four-year institution in the health or human services field. Three to five years working in a community based and multi-cultural setting.

Successful candidates must be able to develop effective working relationships with clients, be self-motivated. and able to motivate others. Candidates must possess strong organizational skills, strong oral and written communication skills, have knowledge of motivational interviewing and are person-centered.

OTHER:

• This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

• Valid drivers license in jurisdiction of residence
• Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)
• May be required to drive a van

• Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check
• Negative Drug/TB Screening and Health Certificate
• CPR/First Aid Certification must be acquired and maintained once employed
  
  PRINCIPAL ACTIVITIES:

• Manage a caseload of approximately 150 adults
• Conduct education to include training on HIV to assigned clients
• Attend comprehensive treatment team and assessment meetings on each client as part of the interdisciplinary team
• Schedule clients for ongoing assessments
• Facilitates implementation of treatment plan and administrative facilitation of the clients service needs, including but not limited to scheduling of appointments, assisting in completing applications, facilitating transportation, tracking appointments, and collecting information about the clients progress.
• Coordinates linkages such as vocational/educational services, housing services, legal monitoring entities (e.g. probation), childcare, public assistance, and social services.
• Assist the client in the development of interpersonal and community coping/life skills necessary to remain sober.
• Assisting with providing access to testing and referrals for HIV and infectious diseases and coordination of services with medical care or specialty services related to an infectious disease
• Following up on service delivery by providers external to the treatment program and ensuring communication and coordination of services; clients with unexcused absences
• Locating and coordinating services
• Assist the consumer in the development of relapse and symptom management strategies and plans.
• Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.
• Provide and coordinate referrals to make sure that the consumer receives the requested assistance.
• Transport or coordinate transportation for clients as needed
• Adheres to Volunteers of America Chesapeakes documentation requirements
• Documents all billable activities IAW MHRS/VOAC Standards
• Complete billing/Progress notes within 48 hours
• Establish and maintain a community resources and referral index.
• Provide crisis intervention to consumers as necessary.
• Perform duties as outlined in Programs Operation Manual.
• Meet assigned weekly/monthly productivity requirements
• Perform duties as assigned including, if qualified:
• providing Individual, Family, and Group Counseling; Group-based Psychoeducation, according to the clients assessed needs.
• providing Initial, Comprehensive and Brief assessments/screenings; and as needed diagnose
• providing Crisis intervention services

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULTS:

• Improve or increased stability in the clients level of functioning.
• Insures that each clients individualized needs are met.
• Insures that all documentation pertaining to client services is completed in compliance with agency policies and funding source requirements.
• Presents a positive image to the residents and public.
• Ensure compliance with contractual obligations.

REQUIREMENTS:

Required - Candidates must have completed at least two years of study at an institution of higher education: or have at least three years of experience in a relevant human service field. A minimum requirement of at least one-year of related human service activities. Excellent writing skills, knowledge of computer, must have own transportation.

Preferred Candidates possess a Bachelors degree from an accredited four-year institution in the health or human services field. Three to five years working in a community based and multi-cultural setting.

Successful candidates must be able to develop effective working relationships with clients, be self-motivated. and able to motivate others. Candidates must possess strong organizational skills, strong oral and written communication skills, have knowledge of motivational interviewing and are person-centered.

OTHER:

• This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

• Valid drivers license in jurisdiction of residence
• Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle)
• May be required to drive a van

• Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check
• Negative Drug/TB Screening and Health Certificate
• CPR/First Aid Certification must be acquired and maintained once employed
  
  PRINCIPAL ACTIVITIES:

• Manage a caseload of approximately 150 adults
• Conduct education to include training on HIV to assigned clients
• Attend comprehensive treatment team and assessment meetings on each client as part of the interdisciplinary team
• Schedule clients for ongoing assessments
• Facilitates implementation of treatment plan and administrative facilitation of the clients service needs, including but not limited to scheduling of appointments, assisting in completing applications, facilitating transportation, tracking appointments, and collecting information about the clients progress.
• Coordinates linkages such as vocational/educational services, housing services, legal monitoring entities (e.g. probation), childcare, public assistance, and social services.
• Assist the client in the development of interpersonal and community coping/life skills necessary to remain sober.
• Assisting with providing access to testing and referrals for HIV and infectious diseases and coordination of services with medical care or specialty services related to an infectious disease
• Following up on service delivery by providers external to the treatment program and ensuring communication and coordination of services; clients with unexcused absences
• Locating and coordinating services
• Assist the consumer in the development of relapse and symptom management strategies and plans.
• Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.
• Provide and coordinate referrals to make sure that the consumer receives the requested assistance.
• Transport or coordinate transportation for clients as needed
• Adheres to Volunteers of America Chesapeakes documentation requirements
• Documents all billable activities IAW MHRS/VOAC Standards
• Complete billing/Progress notes within 48 hours
• Establish and maintain a community resources and referral index.
• Provide crisis intervention to consumers as necessary.
• Perform duties as outlined in Programs Operation Manual.
• Meet assigned weekly/monthly productivity requirements
• Perform duties as assigned including, if qualified:
• providing Individual, Family, and Group Counseling; Group-based Psychoeducation, according to the clients assessed needs.
• providing Initial, Comprehensive and Brief assessments/screenings; and as needed diagnose
• providing Crisis intervention services

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULTS:

• Improve or increased stability in the clients level of functioning.
• Insures that each clients individualized needs are met.
• Insures that all documentation pertaining to client services is completed in compliance with agency policies and funding source requirements.
• Presents a positive image to the residents and public.
• Ensure compliance with contractual obligations.

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