Sr. Manager, Revenue Execution (Deal Management) - US East Coast (Remote)
Tealium

WHO WE ARE

Tealium is the most trusted and world's largest independent customer data platform. Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers. Tealium's turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.

Tealium's customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.

Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.

Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers' and our experiences beyond all others.

We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR:

The Manager/Sr. Manager, Revenue Execution will be responsible for partnering with sales and account management to negotiate customer agreements and coordinate approvals for service orders and pricing. This position will establish productive relationships with Legal, Finance, Sales, Customer Success and Revenue Operations to drive deal efficiencies. This person needs to be an energized collaborator and excellent communicator with a customer-centric mindset. S/he must be a key enabler of deal formation and execution with a focus on minimizing sales cycle times. S/he will be expected to accelerate decision-making by actively facilitating reviews, managing critical issues and approvals and helping the sales, account management, finance and legal teams with deal-related activities. This is a unique opportunity to work alongside multi-functional business leaders and teams to strengthen the execution quality of a high growth, global sales strategy.

YOUR DAY TO DAY:

• Review deal financials, pricing, terms, and business risk. Provide guidance on complex deal structures and discounts to support our overall business strategy. Elevate specialized issues to appropriate business partners for resolution/approval and use tact and business acumen to build consensus.
• Be directly involved and lead complex deal structuring transactions with our field leaders to advise and support.
• Ensure appropriate expertise, review and approvals are applied to the execution of all documents and sales orders. Effectively resolve and champion conflicts arising between internal operational processes and customer needs.
• Operate as an escalation point for business partners for quote-to-cash operations and ensure compliance with published sales, legal, and business approval policies.
• Act as the primary liaison for all cross-functional business partners involved in the order process to facilitate deal closure.
• Ensure data hygiene in all related systems and that clean and accurate service order/contract data is entered in Salesforce. Manage dashboards and reporting as needed.
• Partner with senior management and other teams (Legal, Finance, Pricing, and the field teams) to implement process/system changes that drive improved effectiveness, efficiency, and scale.

WHY YOU ARE THE PERFECT FIT:

• A bachelor's degree is required
• 4+ years of experience in a Deal Desk in a software or related technology company
• 5+ years proven professional with a combination of experience in Sales, Operations, or Finance
• Salesforce or similar CRM experience
• Proven track record partnering with Sales, Finance and Legal
• Experience reviewing general contract terms and large enterprise customer contracts along with strategic deal execution
• Understanding of the sales process (proposals, pricing, policies, approvals, deal formation) and the ability to support the needs of a large sales organization
• Led efforts analyzing pricing and discounting
• Experience indicating an ability to understand and effectively communicate with multiple functional groups and interact with senior leaders
• Strong communication, partnering, and customer service skills
• Ability to coordinate multiple tasks, ensure accuracy and timeliness in a fast-paced and high growth environment

At Tealium, we don't just offer the ordinary, we provide the extraordinary:

- Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium

- Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries

- Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually

- Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment

- Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants

- Tealium Time, unlimited paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays

- Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness

- Healium Be-Well Break, an annual all-company paid shutdown to provide a true break for us all

- Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs

- Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.

#LI-Remote

*Offerings vary by level and location.

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