Specimen Prep Tech I
Quest Diagnostics

Diagnostic Laboratory of Oklahoma - 7:30-4pm Monday-Friday

Main Duties: Assists professional staff in routine technicaltasks such as: preparation of reagents, specimen processing, loadinginstruments and send outs. Other duties to include filing, temperature checks,stocking supplies, answering telephone calls, etc. Receives specimens into the laboratory usingCerner, QLS, IDAA, Quanum LIS systems and utilizes Instrument Manager forstoring specimens. Follow employer policies; work with fellow employees in aprofessional, productive manner.

Required Knowledge: Good computer skills, customer service skills,knowledge of medical terminology.

Required Experience: High School/GED; previous laboratory experience preferred.

Special Requirement: Abilityto maintain a professional, courteous and pleasant attitude in times of heavyworkload
andstress. Teamwork with fellow employeesis a must. Keyboard skills areimportant. Goodcustomer service skills, professional appearance and attitude. Able to workany day including weekend and holidays; able to flex hours andwork overtime for other shifts as needed. Show up for work, on time and prepared toperform all tasks and processes, each and every scheduled work day and toremain performingthose duties throughout the entire assigned work schedule for that day. Perform all tasks and processes assigned by yourimmediate supervisor including all tasks and
processes you are fully qualified to perform and alltasks and processes assigned that you may be over-qualified to perform. Perform theprevious two job duties/functions as a collaborative member of your work team and with apersonal disposition that is positive and supportive of your fellow team members.

Quest Diagnostics Basic Purpose:

The SPT I is responsible for general support functions within the Specimen Processing Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and ability to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement.

Duties and Responsibilities:
Able to perform all responsibilities of the Specimen Preparation AssistantDemonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit togetherIdentifies problems and in some cases, may resolve issues with specimen types such as missing information etc.Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of servicesMeets standards for production and accuracy within 6 monthsUnderstands the complex relationship between test(s) ordered and specimen receivedCompletes all required written documentation, legibly and within the assigned timeframeMeets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interactionIs open to learning additional functions within Specimen Processing to allow timely progression to the next levelPerforms other duties as assignedQualifications:
Education Preferred:
HS diploma or equivalent
Work Experience:
Medical background preferred which includes medical terminology applicable to a clinical laboratoryPrevious experience in a production environment preferred
Physical and Mental Requirements:
Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hourWorks in a biohazard environment, practicing good safety habitsAble to sit or stand for long periodsHandles multiple tasks simultaneously and works in a production environment
Other:
Communicates effectively with all levels of staffMaintains composure while working under pressureReflects good judgment at all times when determining what action to take when resolving problemsAdheres to Quest Diagnostics core values, safety and compliance policies and proceduresKeeps work area neat and cleanDemonstrates strong interpersonal skills that foster a positive environment.Demonstrates flexibility and ability to adapt to change
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