Specialist, Mortgage Insurance
PHH Mortgage

Mount Laurel, New Jersey

This job has expired.


Job Description

The Mortgage Insurance Representative reports to the Mortgage Insurance Supervisor and must develop strong working relationships and collaborate with mortgage insurance carriers, investors, co-workers, customers and key stakeholders.

Job Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Review mortgage insurance lines for accuracy of setup.
  • Process mortgage insurance disbursements on or before the policy renewal date.
  • Per the Homeowner's Protection Act, process borrower requests for PMI cancellation and automatic/final termination events.
  • Identify and resolve mortgage insurance and escrow exceptions.
  • Research and resolve mortgage insurance issues.
  • Provide support to customer service representatives concerning mortgage insurance issues and status.
  • Assist in the completion of special projects and seasonal projects, as needed.
Key Result Areas:
  • Strong verbal and written communication skills
  • Analytical, with an ability to identify and resolve problems
  • Well organized, paying close attention to detail
  • Ability to manage multiple priorities in a timely manner
  • Ability to meet the needs of internal and external customers by delivering high quality service
  • Rapidly adapts to changing information, conditions and/or unexpected obstacles
  • Strong interpersonal skills
  • Operates effectively in a team environment as well as independently
Qualifications:

To perform this job successfully, an individual must have the following education and experience:
  • High School Diploma or equivalent required
  • Experience in mortgage servicing or other financial services field preferred
Training / Licensing Requirements:
  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.


This job has expired.

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