Conduct intakes, provide accurate information and referrals.
Screen and assist clients with applications and re-certifications for entitlements and benefits
Assess clients in their home, hospital or other institutional setting as appropriate
Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans
Provide supportive counseling to clients as needed
Maintain ongoing communication with client, family members and other collaterals as appropriate
Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames
Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner
Facilitate and assist at social, recreational and other group activities and events
Supervise social work students (if applicable)
Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards
Job Competencies & Minimum Qualifications:
Working knowledge of Microsoft Office Suite and other technology
Excellent communication and listening skills
Excellent customer service skills with a focus on treating clients with respect and dignity
Able to multi-task and work independently with a great attention to detail
Working Conditions/Physical Demand: Business office environment with phone and computer use.
This job has expired.
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According to the US Bureau of Labor Statistics, employment in community and social service occupations is projected to grow 12 percent from 2019 to 2029, much faster than the average for all occupations, adding about 348,600 jobs. Most projected new jobs in this occupational group are in counselor and social worker occupations, as their services will continue to be needed in areas such as drug abuse counseling and rehabilitation counseling, and also for school and career counseling. In addition to counselors and social workers, this group includes religious workers.
According to BLS, the median annual wage for community and social service occupations was $47,520 in May 2020, which was higher than the median annual wage for all occupations of $41,950.
Occupations within community services may include:
Health educators and community health workers
Marriage and Family Therapists
Medical and Health Services Managers
School and Career Counselors
Mental Health Counselors
As stated above, it is expected that employment will continue to grow in this area as it is a people occupation.