We're searching for a Workforce Management Senior Manager to work with our Customer Experience department. When you join us, you will lead our workforce management (WFM) strategy that acts as the right hand to our contact center leadership. You'll also help us deliver the best in-class experience every time we engage with our customers. We do that by ensuring the right number of associates are in the right place at the right time, and we want you to be a part of it. Sound good to you? Join us!
What you'll do as a Senior Workforce Management Manager: