Security Officer - Un-Armed
Northeast Georgia Health System, Inc.

Work Shift/Schedule:
Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Performs various security related duties to insure the safety of hospital patients, visitors and staff. Responds to all incidents of disruptive/assaultive individuals, investigates reports of suspicious activity and performs customer service functions as described by policy/procedures. Unarmed Security Officers will perform facility and grounds patrols and inspections. Officers will report their daily activities in a log and/or incident reports; and conduct other duties assigned by the Security Supervisor.

Minimum Job Qualifications

• Licensure or other certifications: Valid GA Drivers License. BLS Certification required or must be obtained within 30 days of hire.
  
• Educational Requirements:
  
• Minimum Experience: Minimum of two (2) years experience in either Military, police, corrections, or private security detail. One (1) year of experience as an NGHS Security Liaison may be considered in lieu of.
  
• Other:
  

Preferred Job Qualifications

• Preferred Licensure or other certifications:
  
• Preferred Educational Requirements:
  
• Preferred Experience:
  
• Other:
  

Job Specific and Unique Knowledge, Skills and Abilities

• The ability to work well with others; the willingness to accept direction from the supervisors and senior officers
  
• The ability to learn and perform the basic skills and procedures designated for security officers
  
• Must be adaptable in changing situations and work assignments
  
• Acquire the skills needed to assess specific needs and interact with different age groups
  
• Managing the aggressive patient (CIT): De-escalation Training
  
• ASP Tactical Baton Training
  
• Hospital Defensive Tactics Training
  
• Basic Taser Training
  

Essential Tasks and Responsibilities

• Routine and random tours have been made of facility and grounds using established patrolling techniques and reporting all findings. Lighting surveys of campus and buildings. All hazardous conditions that may exist. All situations requiring maintenance. Aesthetic needs to uphold the image of the facility.
  
• Computer skills obtained to make our Windows based reporting programs more effective. All written reports are legible, concise and completed in a timely manner.
  
• Will initiate investigations on security or risk management incidents and reported findings daily to the supervisor and coordinator. Accidents (pedestrian or vehicle) and injuries. Thefts. Disturbances. Complaints.
  
• Has initiated/participated in training drills and proper documentation of each completed according to NGHS policy/procedure as required by DNV, OSHA, NFPA, law or other regulatory agency. Fire drills, fire safety/response training. Bomb threat drills, response/search drills. Infant/Child Abduction drills and education. Workplace Violence drills and education. Theft prevention/personal safety education.
  
• Staff meetings and training sessions have been attended as scheduled. Officer has been timely and active participation was observed.
  
• A minimum of 16 hours of professional training, in accordance with state regulations, is completed annually and documented proof has been presented
  
• Professional or manufacturer certification has been obtained for all defensive tools and equipment in use. Documented proof for same has been presented.
  
• Interest in assisting newer officers in identifying strengths and weaknesses in performance of task has been observed. Officer has also sought out and attended training on his/her own and documented proof presented.
  
• Will correctly act on request for assistance in a timely manner. Unlock/lock doors. Motor vehicle assistance (jump starts, lost keys, flat tires). Escorts of funds. Safety escorts to parking lots. All public concerns.
  
• Will successfully negotiate with and gain the cooperation and compliance from the hospital publics to maintain the policies and procedures of the institution and defrayed confrontation when possible.
  
• Will solicit, encourage and answer questions from the hospital's public while demonstrating a positive willingness to assist them.
  
• Will maintain a high degree of accuracy and accountability when handling funds, valuables and items of property.
  
• Will demonstrate the ability to manage time wisely, prioritize calls and share workloads to assure that tasks are completed in a timely manner.
  
• When assigned special duties/tasks, the officer has carried them out and reported his/her findings back to the supervisor and/or coordinator in an expedient manner.
  
• Will demonstrate the ability to perform emergency procedures (codes, fire or disaster codes) according to policy
  
• Responds without prompting to confrontation situations for back up and support of other officers or hospital staff.
  
• Has developed communication skills to de-escalate confrontational situations. Interpersonal skills. Non-violent crisis intervention. Ability to know how to compromise and refer to a higher level.
  
• Will correctly use all the equipment of the department and maintained same in good operational condition.
  
• Frequently observes CCTV system looking for suspicious/unusual activity.
  
• Is knowledgeable of and adheres to all federal, state and local laws as well as the facility policies and procedures
  
• Demonstrates the ability to interview a wide variety of individuals in a courteous and unbiased manner.
  
• Demonstrates good judgment in prioritizing requests and responding to emergency calls for assistance to control disorderly conduct or combative patients.
  
• Under the most extreme conditions, has maintained a level of compassion and understanding keeping the patients care, welfare, safety and security in mind as well as all others involved.
  
• Under the above conditions, has maintained a highly professional attitude (verbally and physically) and has exhibited the ability to use the minimum level of force on the continuum to gain the advantage during a physical confrontation
  
• Attends mandatory protective equipment training and maintains proficiency regarding usage
  
• Wears appropriate personal protective equipment as required.
  
• Anticipated personal protective equipment for job performance: Handcuffs. ASP Baton. Tactical elbow and knee pads and padded foam shields. Safety glasses, face shields. Reflective vest and gloves. Latex gloves, masks, protective clothing.
  
  N95 face mask. Powered air purifying respirator (PAPR). Body armor.
  
• Insures integrity of hospital issued and personally provided protective equipment.
  

Physical Demands

• Weight Lifted: Up to 100 lbs, Frequently 31-65%of time
  
• Weight Carried: Up to 100 lbs, Frequently 31-65%of time
  
• Vision: Heavy, Frequently 31-65% of time
  
• Kneeling/Stooping/Bending: Frequently 31-65%
  
• Standing/Walking: Frequently 31-65%
  
• Pushing/Pulling: Frequently 31-65%
  
• Intensity of Work: Constantly 66-100%
  
• Job Requires: Reading, Writing, Reasoning, Talking, Fingering, Driving
  

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

This job has expired.