Sales Associate - APAC
Zeus Company Inc.

Job Description

Job Summary

This is an entry-level inside sales position. Associates in this position perform a wide array of sales functions under the supervision of the respective sales management personnel.

Responsibilities

Job Responsibilities

Account Maintenance Including:
• Troubleshoot/resolve customer complaints and issues
• Follow-up on late orders
• Develop/review price quotes (with appropriate approval)
• Monitor open order status
• Conduct account follow-up calls
• Develop and submit daily sales reports
• Coordinate on-site sales calls with outside sales representatives
• Conduct sales cold calls on prospective new customers
• Develop and distribute customer feedback reports
• Determine appropriate shipping methods
• Adjust shipping dates and production priorities (with prior supervisory approval)
• Reduce/change pricing on non-standard or new products (with prior approval)
• Issue return authorizations (with prior approval)
• Issue non-standard restocking fees (with prior approval)
• Change open order quantities (with prior approval)
• Complete any other duties as assigned

New Account / Product Generation
• Provide background market research on new markets and materials
• Lead follow up
• Conduct cold calls
• Generate new business at existing accounts
• Seek out new avenues for Zeus products
• Attempt to expand Zeus market share
• Complete any other duties as assigned

Performance Standards:
• Sales system activity rating maintained at approximately 100% monthly average
• Number of new customers to exceed 3 monthly
• Attend weekly sales training sessions during normal operating hours
• Obtain prior supervisory/managerial approval on all predefined accountabilities

Minimize sales errors with the targeting of zero errors

Prepare and join business review calls with key accounts

Qualifications

Qualifications
• 4 year Bachelor degree and 1-2 years prior sales or marketing experience.

Fluent in English speaking and writing communication, Chinese proficiency is preferred

About Us

Zeus Industrial Products, headquartered in Orangeburg, South Carolina, is the world's leading polymer extrusion manufacturer and material science innovator. More than 50 years of experience in medical, aerospace, energy, automotive, fiber optics, and more allows us to set the bar high.

Zeus is a great place to work. Expectations are high; our work is meticulous and very precise. Zeus offers an opportunity to join a very successful, family-oriented team. Our products are cutting-edge, our process is unique, and our quality and customer focus are second-to-none. We are a leader in our field and have great relationships with our customers and team members. Many of our team members are the best at what they do in the world. Our customers are leaders in their fields. Our products help save lives.

Continuous Improvement is a way of life at Zeus. Successful candidates will have a desire and ability to take our manufacturing process to the next level. Expectations are high; our work is meticulous and very precise. You must possess the ability to work independently; and the desire to learn a variety of skills. The ability to communicate clearly is imperative, as is the ability to manipulate data using various software packages.

At Zeus, what we do matters, and we pride ourselves in "Turning polymers into possibilities." Expectations are high; our products are cutting-edge, our process is unique, and our quality and customer focus are second-to-none.

Our employees and our customers are at the center of everything we do. Those relationships have been built on a foundation that is supported by our Mission and Vision:

Our Mission: Provide Solutions - Enable Innovation - Enhance Lives

Our Vision: Working Together - Doing It Better

Zeus is an exciting, innovative company that offers competitive pay and a great benefits package. As we continue to push the boundaries of polymer science, we're constantly in need of new ideas, new expertise, and new team members. Are you ready to join us?
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