Rep Medical Group Scheduling - Pottstown
Tower Health

Responsibilities

The Medical Group Scheduling Representative (MGSR) is responsible for accurately coordinating and scheduling complex diagnostic procedures and obtaining pre-registration information, including demographics and insurance, as well as verifying and communicating authorization requirements. The MGSR conducts physician office/patient interviews, collects clinical information in response to scheduling questions. The MGSR explains procedure guidelines and necessary patient preparations, and coordinates with clinical departments regarding protocols, STAT appointments, and modifications to normal scheduling protocols.

Scheduling ambulatory office appointment, complex diagnostic for the Advanced Access Center in Reading . In addition to providing onsite support at offices and/or hospital departments.

This Position is on site at Pottstown Hosptial -

Qualifications

Education Requirements

• High School Diploma or GED

• Relevant Experience

• Computer Skills to include use and navigation
• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Keyboarding
• Multi Line Telephone Operational Skills
• Multitasking