Public Sector Credit Administrator
Webster Bank

Providence, Rhode Island


Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Webster Bank, N.A. is seeking a candidate to administer and actively maintain the organization, integrity, and enhancement of all sources of information required to analyze, monitor, and report on the Public Sector Finance Portfolio. In this position, the candidate will be asked to validate the integrity of each team transaction booked to the loan system, including the review of key data elements and input of the amortization/payment schedule. The candidate shall work closely with the portfolio management team to ensure the ongoing monitoring of the portfolio, as well as assist with any other assigned special projects. Additionally, the candidate will be the key administrator for all escrow related activity (set up and disbursement of funds) and work alongside outside legal counsel and internal partners, conducting all necessary due diligence items. Candidate will be expected to assist with routine inbound and outbound client requests, gradually becoming the primary point of contact for such requests.

Responsibilities:

  • Validate and ensure the integrity of key data elements associated with transactions booked to the loan system. Work with outside legal counsel and internal partners (loan closer and loan operations) to validate consistency in all items associated with the transaction.
  • Responsibilities and duties associated with the continual monitoring of the portfolio. Ensure compliance with all regulations, policies, and procedures. Ad hoc reporting, analysis and/or payment delinquency mitigation.
  • Assist with routine client requests such as annual account balance confirmations, statement/document requests, general questions, etc. Expectation is for candidate to become primary point of contact for such requests and serve as Portfolio Administrator for all necessary internal and external client needs.
  • Key administrator for all escrow transactions, including set up, monitoring and disbursement. Working with our internal and external partners to certify all bank and state/local requirements are met.
  • Assist Credit Analysts with compiling due diligence requests (UCC searches, LexisNexis reports, etc.)
  • Special projects and other duties that may be assigned by management
Experience, Education & Skills:
  • For this position, candidate must have at least 1 year of experience in Credit Administration.
  • Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration Ability to learn new computer programs quickly and efficiently.
  • Strong verbal and written communication skills.
  • Excellent interpersonal skills, supervisory skills and team orientation.
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