Patient Outreach Svcs Spec
Wellstar Health Systems

Austell, Georgia

This job has expired.


Overview

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities

The Patient Outreach Services Specialist performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system Insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems Insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all Customer Service problems and issues at assigned IOP and PSC location; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment; and other duties as assigned.
Qualifications

Required Minimum Education

  • High School Diploma or GED
  • Phlebotomy certification preferred, but not required
Required Minimum Experience
  • At least 1 year of previous computer skills required and/or completed WellStar Lab Outreach externship
  • At least 1 year of Customer Service experience required and/or completed WellStar Lab Outreach externship
  • At least 1 year of previous phlebotomy and specimen processing experience required and/or completed WellStar Lab Outreach externship
Required Minimum Skills
  • Requires excellent Customer Service skills; must be able to demonstrate use of correct grammatical English; requires efficient and accurate computer skills
  • Must be able to work and maintain professional demeanor under stressful conditions
  • Requires efficient multi-tasking and organizational skills; must be able to gracefully maintain composure in difficult situations


This job has expired.

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