Operations Analyst-2
PayPal Inc.

Who we are

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We're a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We're guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

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Job Description Summary:
The Operations Analyst will drive key improvements through rigorous and detailed analysis of operational data. Reporting to the Director of Operations, the operations analyst will play a key role in helping scale and improve our hyper growth logistics operation. Key areas of responsibility include:

•Owning analysis and reporting on our Senior Data Analyst, and including labor productivity and transportation spend
•Working with the Senior Data Analyst, Director of Operations and Senior Product Managers to create a reporting regime which fully captures all necessary data to understand our productivity and quality
•Spearheading an effort to use data to better understand and control items as they move through our logistics network
•Creating automated reporting in Looker, our data visualization tool
•Helping to craft a database re-architecture and the creation of a data lake

Job Description:

Requirements

We are looking for someone with:

• B.S. or B.A. degree
• 2 - 4 years experience analyzing data and creating reporting to drive operational improvements and insight
• Advanced excel skills / VBA experience.
• SQL experience and structural understanding of databases required
• Looker experience and knowledge other coding languages preferred but not required
• Experience in an ultrafast-scaling organization and/or excitement to be a part of one - we are disrupting a multi-billion dollar industry and are expecting tremendous growth in the near-term
• Proven ability to effectively motivate, develop, and manage 30+ employees. Our culture is a critical part of our success, and you need to help drive it.
• Fine-tuned attention to detail - reporting and analysis created by this role will be high stakes with little room for error
• Excitement for working in a start-up environment with high level of ambiguity and change
• Strong project management and continuous improvement skills
• A long-term perspective on career development and desire to grow professionally within the company

Subsidiary:
Happy Returns

Travel Percent:
0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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