OnBase Platform Developer
Webster Bank

New Britain, Connecticut

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


The OnBase Platform Developer role will support and enhance Webster Bank's Enterprise Document Management platform, OnBase. OnBase is our enterprise standard document repository storing all deal documents and is a core platform integrating with many other platforms supporting the bank.

This role serves as subject matter expert for the OnBase platform providing administration, support, and enhancement through configuration and customization.

In this role, the individual will work closely with the business to understand the requirements for how OnBase is to be leveraged in business initiatives, and with architecture and integration teams to define the integration strategy for how systems will interact with the OnBase platform. This role will also be integral to the research and consolidation of two OnBase platforms within Webster Bank.


* Works as part of a team providing support, configuration, and enhancement for our OnBase platform.
* Provides subject matter expertise as to the capability, functionality, and applicability of the OnBase platform.
* Provides expertise in how to integrate with OnBase.
* Works as part of the team that designs and implements solutions leveraging OnBase.
* Works as part of the team that troubleshoots and solves problems related to OnBase - identifying root cause and implementing measures to correct and prevent future occurrences.
* Works as part of the team monitoring and alerting around the availability and performance of the OnBase platform.
* Monitor daily OnBase processing and follow up with stakeholders in event of any issues
* Ability to handle Service Desk tickets assigned to our team and provide basic troubleshooting and escalation
* Work with Windows infrastructure teams (Server and Desktop), Data Center, DBA teams, Load Balancer teams, LAN, WAN, and SAN teams to ensure a stable environment
* Quality Control of infrastructure changes (Image and Policy updates)
* Continually looks for opportunities to do things better/more efficiently and works with teams to drive these process improvements.
* Participate in design sessions with Enterprise Architecture teams to design enterprise solutions leveraging OnBase.
* Participate in Lean Portfolio Management sessions to define team priorities and work with scrum masters to define sprint plans.

Required Experience

  • Bachelor's degree in Computer Science, Computer Engineering, or Information Technology
  • 3+ years experience with the following Onbase Applications, Modules, and Concepts:
    • Unity Client
    • Thick Client
    • Web/Thin Client
    • Config Client
    • App Server
    • DIP
    • Keyword Update
    • Workflow
    • Unity Forms
    • Office Integration
    • Implementation and support of Disk Groups, Document Types and Document Type groups, and Keywords and Keyword Type Groups
    • Auto-Fill Keyword Sets (Internal and External)
    • User Security Groups
    • Reporting Dashboards experience a plus
    • Mailbox Importer experience a plus
    • Report Services experience a plus
  • Proficient in Windows Server environments, Active Directory, IIS, Cisco NetScaler Load Balancing
  • 3+ years SQL Server Experience with reporting tools and databases (MSSQL and Oracle)
  • 3+ years of relevant experience as a software developer, architect, or platform owner (.Net preferred)
  • OCSA/OCWA certification preferred to provide support of currently deployed OnBase solutions
  • Practical experience working with the Agile approach to project management.
  • Experience with Shared Agile Framework (SAFe) and Lean Portfolio Management (LPM) a plus.
  • Quick learner with the ability and desire to learn new tools and technologies
  • Well organized with a strong attention to detail
  • Strategic thinker
  • Excellent written and oral communication skills for interacting with various departments and teams across the organization.
  • Strong systems analysis and problem-solving skills
  • Knowledge in cloud concepts (i.e. AWS services such as EC2, EMR, RDS, Redshift, ...).
  • AWS Cloud Practitioner certification preferred
  • Ability to collaborate effectively and work as part of a team.
  • Enthusiastic learner and devoted to customer service and quality control.
  • Strong time management skills.
  • Demonstrates a positive attitude and an inclusive team player.



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