Multimedia Specialist - 502051 & 501729
University of Richmond

Richmond, Virginia


Multimedia Specialist - 502051 & 501729

SUMMARY:

This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in University classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed.

RESPONSIBILITIES:

Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems

  • Answer phone calls from classroom spaces and provide remote assistance as possible
  • Dispatch to classroom spaces to provide immediate onsite service as required
  • Document service issues and problem resolutions in the service workflow system
  • Accomplish preventative maintenance tasks as assigned; usually twice per year
  • Installation of equipment as needed; Projectors, LCD panels, rack equipment such a, Switchers
  • Some responsibilities associated with configuration of computers in order to project properly; both PC and Mac

System Commissioning and Training/Instruction in the use of the MM and AV equipment
  • Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials
  • This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture.

Videographer services and general event support
  • Videotaping services as requested; class lectures, seminars, events during the regular academic day, as well as after hours
  • Timely processing of the video as required to provide the requested format/copies for the customer
  • Set up / take down of equipment in support of events, including Board of Trustees meetings.

QUALIFICATIONS:
  • Thorough knowledge of the operation of multimedia and a/v system equipment, including:
    • Projectors and/or LCD panels
    • Room sound systems (Playback and Live Audio)
    • Media playback
    • AV Control systems (AMX and Crestron)
    • Video Switching
  • Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS)
  • Ability to analyze and solve complex problems; troubleshooting equipment failures
  • Ability to perform under limited supervision. Independent problem-solving ability is critical
  • Ability to perform in stressful situations while supporting events with several moving pieces
  • Excellent interpersonal, analytical, problem solving, organizational, and communication skills
  • Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut
  • Familiar audio systems: mixing consoles (analog and digital); wireless microphones
  • Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing

EDUCATION & EXPERIENCE:
  • High School diploma or equivalent
  • Some college or professional trade training in electronics or audiovisual systems preferred
  • 2+ years of technical service responsibilities associated with multimedia and/or a/v systems
  • Good driving record

WORK HOURS:
  • Full-time, non-exempt position
  • Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week

SALARY STRUCTURE:
Pay Grade 4 (Hiring Range $17.18 to $21.48 per hour)

COVID-19:

The University of Richmond requires COVID-19 vaccinations for all students, faculty, and staff. The University allows exemptions to this requirement for religious, medical and strong personal conviction reasons. All newly hired employees must report their status within the first two weeks of employment.

ABOUT UR:

At the University of Richmond, we're creative, inclusive, and determined. We're Spiders, and our mission is to create positive change in the UR community and beyond. Located minutes from downtown Richmond, Virginia, the University of Richmond ( www.richmond.edu ) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. There's only one place like Richmond.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE



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