International Services Coordinator (Coordinator 2, International Students & Scholar Services)
Southern Methodist University Inc

Dallas, Texas


Salary Range:

Annualized salary: $41,000

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Coordinator will have to acquire comprehensive knowledge of immigration regulations that govern visa requirements for international students. This position must advise international students, scholars, and staff members based on their depth knowledge of the code of federal regulations and the interpretation of vague rules as well as assess difficult cases, and provide solutions. As an Alternate Responsible Officer, the Coordinator reports to the Department of State and advises foreign research scholars, and professors on immigration regulations so they can remain in compliance while they are engaging in research and teaching activities. Must have knowledge on Department of Labor regulations and United States and Citizenship Immigration Services policies and practices.

Essential Functions:

  • Serve as the DSO and ARO for the F1 and J1 visa programs. Provide advisement (in-person, email, and telephone) to international students and scholars on regulatory issues including but not limited to: visa applications, maintaining status, on-campus and off-campus employment benefits, program extensions, reinstatements, and transfers. Advise students and scholars on university procedures and resources.
  • On-Campus Work Authorization - Advise students on on-campus employment criteria. Review and approve On-Campus Work Eligibility forms and sign Payroll Authorization Forms. Coordinate with various departmental representatives on what constitutes on-campus employment according to the U.S. government.
  • Reinstatements - Advise students on how to reinstate their visa status after they have violated their visa requirements. Advise students on the entire application process of reinstatement; determine reinstatement eligibility; help students assemble the application to mail to USCIS; provide documentation supporting the reinstatement recommendation and submit recommendation electronically in SEVIS.
  • Change of Statuses (COS) - Advise students on the criteria and eligibility for a change of status application with the United States Citizenship Immigration Services Office. Facilitate the application process by helping them assemble their application to mail to USCIS; provide documentation recommending the COS within the U.S in the form of an I-20. Ensuring all documentations are valid.
  • Assist the Assistant Director with the Social Security application process as well as the ITIN, and Driver's license for new students and scholars.
  • SMU Staff and Student Training - Assist the Senior Advisor in working closely with various campus constituents specifically admissions, enrollment services, and academic departments to ensure that international students and scholars fulfill their requirements and maintain their immigration status.
  • Help train new ISSS staff members on institutional policies and federal regulations pertaining to F/J students. Assist with recruiting and training of International Student Leaders.
  • Create and facilitate Canvas courses, workshops, and information seminars on immigration and compliance procedures. Assist with maintaining forms and keeping the ISSS website current.


Education and Experience:

High School diploma or equivalent is required. An Associates or Bachelor's degree is preferred.

Professional experience working with international students or a diverse community is strongly preferred. Experience may include internships in an International Office. Experience at a four-year institution of higher education is preferred.

Knowledge of the code of federal regulations governing visa holders on F and J visa categories is preferred.

Must be a U.S. citizen or U.S. permanent resident.

Experience with Microsoft Word, Excel, Outlook and PowerPoint is required.

Experience with PeopleSoft, SharePoint, Canvas and working in SEVIS real time is preferred.

Knowledge, Skills and Abilities:

Candidate must have excellent interpersonal skills with the ability interface well with a wide range of constituencies in a diverse community. Must be customer oriented and able to assist students.

Must have excellent written and verbal communication skills, with the ability explain regulations clearly as well as train others.

Must have the ability to assess legal cases and provide solutions based on in-depth knowledge of immigration regulations and professional experience dealing with similar situations.

Candidate must possess strong organizational skills that include effective planning, time management and project management.

Must be detail oriented and highly accurate.

Candidate must demonstrate problem solving, analytical and critical thinking skills.

Must be willing and able to occasionally work during the evening during programming events and some weekends during student orientation.

Physical and Environmental Demands:
  • Sit for long periods of time
  • Carry/lift 25 lbs.
  • Handle objects (dexterity)
  • Bend
  • Squat
  • Push/Pull
Deadline to Apply:

This position is open until filled.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

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