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Position Summary: Performs administrative and business tasks for the program/department, in addition to general clerical office duties.
Principal Responsibilities:
1. Answers and screens telephone calls; provides basic information to callers and routes calls to appropriate staff.
2. Receives incoming mail and routes to appropriate staff. Prepares outgoing mail and ensures proper delivery.
3. Maintains inventory and orders office supplies as needed. Works with Facilities Management Department to ensure that proper inventory control and ordering protocols are followed.
4. Maintains departmental filing systems. Files correspondence and other records.
5. Maintains and updates client mailing list; creates labels and facilitates mailings to clients and others.
6. Assists in the preparation of monthly service summary and statistical reports, and other required documentation, according to departmental standards.
7. Greets visitors, ascertains nature of business, and directs visitors to appropriate staff member.
8. Assists with Department/Division with submission of check requests and invoices, including staff reimbursement for travel expenses.
9. Makes copies of correspondence or other printed material, scans documents and transmits faxes related to department activities.
10. Assists with data entry in electronic client record keeping system.
11. Prepares confidential reports, correspondence and other materials for Department/Division director.
12. Assists with coordination of client transportation to social programs and events.
13. Performs other related duties as required or assigned.
14. Adheres to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
15. Adheres to the organization’s policy in regards to absenteeism and appearance
Job Competencies & Minimum Qualifications:
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