FRONT OF HOUSE SUPERVISOR
Sierra Nevada Brewing Co.

Mills River, North Carolina


Get to Know Us

Ken Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today. Turns out, good beer can do a lot of good, and Sierra Nevada became a cornerstone for both its innovation and its care for the Earth and its people. We're committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that's in the brewhouse, with sustainability, or in the great outdoors.

SNBC Employees: Please note this is an In-Training Program opportunity

Get to Know This Role

The Front of the House Supervisor is a position whose responsibilities include but are not limited to managing day-to-day operations of service, hospitality, food quality, guest satisfaction, money handling, and maintaining a clean and welcoming environment for our guests and employees. The Front of the House Supervisor, who will report to the General Manager, is responsible for the overall satisfaction of our guests visiting our onsite Food and Beverage operations, while simultaneously managing financial responsibilities.

What You Will Do

  • Provide clear and professional communication and direction to service staff to ensure guest satisfaction
  • Communicate and follow through with any presented guest concerns, comments, or needs that may arise
  • Constantly provide feed back and review operations to identify any problems, concerns, and opportunities for improvement
  • Interview, schedule, and train all Front of the House positions
  • Accurately manage financially driven goals and monetary responsibilities
  • Actively participate in daily, weekly, monthly trainings and operational updates to ensure up-to-date knowledge
  • Ensure all equipment, tools, and working areas are safe, clean, well maintained, and in proper working condition
  • May be assigned additional work within the restaurant operation as needed
  • Follow and enforce all SNBC policies and local/state laws and regulations regarding responsible alcohol service
  • Uphold standards which exceed regulatory industry standards for health code, quality, and cleanliness

Please Apply if You Have
  • 1 year Supervisory or managerial experience required
  • 3 years Front of the House experience required
  • A pattern of regular, prompt, dependable attendance required
  • Ability to work effectively as part of a team while undertaking a leadership role
  • Ability to handle the pressures of coordinating a wide range of activities while still delivering superior service to the guests
  • A passion and desire to learn about craft beer and its accompanying cuisine
  • Sound knowledge of restaurant compliance requirements
  • Strong knowledge and understanding of hospitality and restaurant flow
  • Proficient written and verbal communication skills
  • Basic computer knowledge, specifically Microsoft Outlook, Word, and Excel
  • Demonstrated attention to detail, with the ability to manage several priorities and apply appropriate judgment

Additional Requirements to Consider Before Applying
  • You must be at least 21 years of age to work for Sierra Nevada Brewing Co.
  • Selected candidate must pass a pre-employment, post offer background check.
  • Before applying for this role, please review the full job description, including the physical demands and working environment: https://sierranevada.jdxpert.com/ShowJob.aspx?EntityID=2&id=2303

** This position will remain open until filled; online applications will be reviewed weekly **

Sierra Nevada Brewing Co. is an Equal Opportunity Employer


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