Fraud Detection and Investigation Associate
The Judge Group Inc.

Atlanta, Georgia

This job has expired.


Location: REMOTE
Description:
Are you looking for a 100% remote position working for a great team?

The client is committed to providing their clients with great service and powerful financial expertise to help them meet their financial goals.

JOB SUMMARY:

• In this role, the candidate will be part of the investigations staff, performing investigations on various fraud types including, but not limited to, Online, ACH, Loans, Wire, New Account Opening, Identity Theft, and Credit / Debit Cards.

• The contractors will be part of our investigations staff, performing investigations on various fraud types including, but not limited to, Online, ACH, Wire, Zelle, New Account Opening, Identity Theft, Credit / Debit Cards and Deposit.

• Phone interviews with customers and suspects

• Report writing

• Interactions with other departments and lines of business

• 100% Remote position

MUST HAVE SKILLS:
• Prior banking experience a requirement

• 3-6 years of proven experience in a fraud investigations role spanning one or more of the products / services

• Able to work well independently with minimal direct supervision

• Experience managing caseload, ensuring all cases are resolved in accordance with established guidelines

• Exceptional verbal and written communication skills

• Open and receptive to feedback and coaching

•Comfortable with speaking directly to customers via phone

SKILLS:

• Knowledgeable with FinCEN Suspicious Activity Report (SAR) filing guidelines and deadlines.

• Able to work well independently with minimal direct supervision

• Experience managing caseload, ensuring all cases are resolved in accordance with established guidelines

• Exceptional verbal and written communication skills

• Experience collaborating with law enforcement

• Open and receptive to feedback and coaching

• Inquisitive in nature with analytical ability

• Able to work well independently

• Exceptional time management and organizational skills

• Open and receptive to feedback and coaching

• Fraud certifications (CFE, CFCI, CFCS)

• Experience within online fraud space

• Experience with identity theft

• Experience with debit/credit fraud

EDUCATIONAL REQUIREMENTS:

• Bachelor's degree

Contact: jbrazet@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


This job has expired.
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