Franchise Group Manager
Flagstar Bank FSB

Lansing, Michigan

This job has expired.


Job Summary
Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers within the Commercial Banking industry. Customers in this portfolio will typically have annual revenue in excess of $100 million. Ensures the generation of revenue by cultivating commercial account relationships and ensuring strong credit quality thresholds are met. The group manager will be the point of escalation for any complex or challenging relationships/transactions

Job Responsibilities:

  • Strategic Planning: Partnering with Division management to create a strategic plan for the Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines.
  • Management of the Team: Monitoring and coaching performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracting, developing and coaching a successful sales team. Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues.
  • Relationship Management/Revenue Generation: Ability to infuse the team's network of clients and centers of influence with fresh prospects at any time in order to expand opportunities. Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction. Personally manages client relationships as needed or deemed necessary. Assist team with generating revenue, deposit gathering and fee production. Work with product partners on cross-sell efforts to deepen relationships and improve profitability.
  • Credit Quality: Ensuring the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client's compliance with ongoing required reporting and properly analyzing financial information. Partnering with the credit team to recommend and take appropriate corrective actions as needed.

Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements:
  • Bachelor's Degree Business, Finance or related field Required
  • Masters Degree Preferred
  • Formal Credit Training Preferred
  • 15+ years of experience in commercial lending (either production or credit roles)
  • Excellent interpersonal and verbal and written communication skills
  • Knowledge of regulatory compliance requirements. Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business.
  • Strong negotiation skills
  • Knowledge of financial analysis; credit analysis skills
  • Strong relationship management and business development/sales skills
  • Excellent customer service and community relations skills
  • Some travel required; amount depends on assigned market

Internal Use Only: Band A


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