Facilities and IT Admin
Pennoni

Pennoni is a multidisciplinary consulting engineering firm founded more than five decades ago. We approach engineering challenges from a wider spectrum of angles than most, from land development to energy management. Our goal is to help communities and private sector clients alike navigate the ever-changing technological advancements available and learn how best to integrate “smart” solutions into the current landscape to make them a part of resilient and sustainable planning. Our combination of talent and experience generates unprecedented solutions for diverse and iconic projects around the globe.
 
Pennoni has a full-time opening for a Facilities and IT Admin with diverse responsibilities including Visitor Services, Office Operations, Facilities and Technology.
 
General Duties

• Welcome and acknowledge all guests, address guests' service needs, and ensure visitor logs are accurate. This role is often the first point of contact for Pennoni calls, emails and visitors.
• Answering all calls and take appropriate action insuring excellent customer service for all callers
  
• Managing and coordinating various departmental and company meetings and events such as, but not limited to, executive/senior leadership meetings, lunch/dinner meetings, and other confidential meetings
• Utilize company service management platform to track maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications, and coordinate repairs accordingly.
  
• Checking and tracking delivery of items including but not limited to documentation from vendors/customers/municipalities
  
• Liaise with various Property Managers for requests and information
  
• Create or service colleague Badge Requests; setup of colleagues in various badge and security systems.
• Tracking of purchase requests and purchase orders within the system.
• Purchasing of equipment and ordering supplies as directed by facilities or IT management.
• Coordinating with internal stakeholders as well as 3^rd party vendors and contractors on Facilities and IT projects..
• General Tier 1 support of Facilities/IT/HR requests.

IT Responsibilities

• Provide first line customer support and ticket triage for hotline calls
• Triage IT as well as other department request and service items when needed
• Resolve IT support incidents if/when time allows

Required Skills / Qualifications:

• 2-5 years Office Management experience;
• IT helpdesk experience strongly recommended
• Microsoft Office Suite experience: Word, Excel, PowerPoint and Teams.

Why Work With Us?
 
At our core, we recognize that the unique qualities of our Pennoni individuals are essential for innovation and growth as a whole. Pennoni, an ENR Top 500 consulting engineering firm, offers many opportunities to help you build your career. We continually strive to build a great workplace where our employees trust the people they work for, enjoy the people they work with, and take pride in what they do.
 
Equal Opportunity Employer/Veterans/Disabled
 

This job has expired.