Customer Relations Specialist^
Compass Health Network

Compensation: $15.00/hr

POSITION PURPOSE

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.

*Hours are Monday-Friday from 9:00 am - 6:00 pm 

ESSENTIAL FUNCTIONS – JOB SPECIFIC

Core Responsibilities

• Reception
• Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
• Answer all phone calls and emails politely and direct to appropriate office staff
• Distribute daily mail
• Keep office supplies and PPE in stock
• Work with IT department and GFI digital to ensure Office equipment and printers are working properly
• Follow daily room schedules for clients and co-workers
• Ensure office space is picked up

Other Responsibilities

• Adhere to all HIPAA guidelines/regulations

• Conduct self in accordance with employee manual
• Keep abreast of any updates/changes and relay those to the Office Supervisor

EDUCATION

High School/GED preferred

WORK EXPERIENCE

At least one year experience in customer service required

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.