Complete a Bachelor's Degree Apprenticeship Program - National Accounts - Schaumburg, IL - Hybrid

Schaumburg, Illinois

This job has expired.

Have you completed two or more years of college coursework and are looking to complete your Bachelor's degree? Let Zurich help you cross the education finish-line while starting your career.

Zurich's Complete-a-Bachelor's Apprenticeship is accepting applications for our January 2023 Cohort!

Our innovative Complete-a-Bachelor's Apprenticeship allows participants to simultaneously gain the education and the experience to launch a rewarding career in commercial insurance.

If you have two or more years of college coursework from an accredited U.S. college or university (an associate degree, or rising junior) this is an exciting way to begin your career with a global industry leader and complete your degree tuition-free!

This two-year program combines coursework through University of Arizona Global Campus (UAGC), an accredited online university affiliated with the University of Arizona, with relevant work experience and professional development at the Zurich North America Headquarters location in Schaumburg, IL. Use this link and follow the Apprentice Applicants prompt to begin the separate process of applying for admission to UAGC.

Apprentices who successfully complete this two-year program will:

  • Work in a paid, benefit-eligible full-time position at Zurich
  • Earn a tuition-free Bachelor's degree in Business Administration.
  • Receive a Department of Labor Certificate of Apprenticeship
  • Be promoted into their next role at Zurich

Zurich North America is offering three Complete-a-Bachelor's Apprenticeship opportunities within our US National Accounts organization.

USNA Training Team:

Under direct supervision, this role will provide data entry, administrative, & research assistance to the USNA training team in identifying, developing, and implementing technical training solutions to meet the needs of all supported business units within USNA. Works closely with Operations and Underwriting teams to capture and quantify knowledge and training gaps within each supported Business Unit.

  • Collaborates with and supports Training Consultants in the identification of training needs, and development of broad training solutions.
  • Assists in the documentation of business requirements, process analysis, and training solution workflows and/or implementation strategies
  • Provides administrative assistance in the development of training procedures, training materials, eLearning, and communications
  • Reports and communicates results of research to Training Consultants/supervisor
  • Support and assist Training Team Consultants in the preparation and presentation of progress updates to project stakeholders steering committee.
  • Contributes to achieving and maintaining a high level of data quality

USNA Salesforce Pipeline:

Under direct supervision, this role will support Salesforce Product execution aimed at building meaningful relationships with our customer and distributors through our digital experience platforms and Customer Relationship Management (CRM) tools. Works closely with Salesforce Product Owner to reinforce best practices in account and data management related to building a healthy pipeline for customer acquisition. Supports the critical set up steps for onboarding customers to the My Zurich North America platform and building platform awareness for our market-facing colleagues.

  • Partners with Salesforce Product Owner to capture feedback from customers, distributors, and colleagues to help us better understand how we can use Salesforce to build meaningful relationships with our customers
  • Complete data gathering, UW correspondence and onboarding set up for the My Zurich North America digital customer experience platform
  • Assists with quality review checks on project deliverables and user acceptance testing to ensure new features are meeting business needs
  • Participates in agile development practices, such as requirement gathering, backlog grooming, and documentation of process and design improvements
  • Supports post-implementation activities including release notes, gathering user feedback, and outcome reporting

USNA Design Thinking and Data Insights:

Under direct supervision, this role will help solve for and prioritize customer needs through creative thinking and problem solving. Works closely with Operations, Underwriting and Customer focused teams to hypothesize, test and implement solutions to meet customer needs.

  • Identify the needs of our customers and provide innovative solutions to solve them
  • Prototype and test solutions to find the optimal approach
  • Ability to move an idea from concept to fruition
  • Ability to analyze data and present in a digestible format for key stakeholders
  • Develop models / reports to gain insights on what drives performance

Basic Qualifications:

  • Associate Degree in Business Administration or rising Junior with two years of coursework in Business Administration and no prior years of experience in the Business Administrative area. Contingent on admittance into University of Arizona Global Campus Bachelor of Business Administration program.


  • Microsoft Office experience

Preferred Qualifications:

  • Excellent written and verbal communication skills
  • Works well independently and in teams
  • Time management and project management skills
  • Microsoft Office skills, including PowerPoint
  • 2 or more years of work experience and/or leadership role in student activities or community service activities
  • Attention to detail
  • Problem solving skills

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (, including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time

Linkedin Recruiter Tag: #LI-KH1

This job has expired.

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.

More Insurance jobs

Globe Life Inc.
McKinney, Texas
Posted about 7 hours ago
Globe Life Inc.
McKinney, Texas
Posted about 7 hours ago
Kansas City, Missouri
Posted about 4 hours ago
View Insurance jobs »