Client Data Administrator
Intrado

JOB DESCRIPTION

Intrado is looking to hire a Client Data Administrator in Mobile, AL or Longmont, CO to join our Life & Safety business segment. Do you love technology, installing or configuring software, are you self motivated? You'd be a great fit!

What do you do? Installing and configuring file transfer software to allow our healthcare customers the ability to send data for use in our platforms. Example- patient data sent to our automated text messaging system for appointment reminders.

Essential Duties:

• Responsible for the timely installation of proprietary client data through the development, installation, and use of data transfer applications on the clients PC/server via remote desktop
• Maintaining a working knowledge of technical capabilities and functionality of company platforms, systems, technologies, and applications in order to provide engaged and competent support to the cross functional teams (i.e., project coordination, sales, management, etc.), including interfacing directly with clients to provide escalated guidance of product functionality
• Setting up customized interfaces between company software and client's Practice Management Systems (PMS) platform, ensuring efficiency of interfaces
• Interfacing with prospective clients to evaluate and understand their program requirements from a functional and technical perspective, as needed and/or requested by the sales support staff; while maintaining adherence to corporate and departmental policies and procedures

Applicant for this job will be expected to meet the following minimum qualifications.

Education:

• Associates degree from an accredited college or university in Business Administration, Computer Science, Communications, or related field required. Equivalent work experience may be substituted for educational experience
  • Bachelor's degree from an accredited college or university in Business, Computer Science, Communications, or related field preferred

Experience:

• Minimum 3 years technical support and/or customer service experience in a business to business environment required
  • Minimum 1-year notification systems or internal notification systems experience preferred
  • Minimum 2 years' experience working in the healthcare or technical industries preferred
• Time spent in pursuit of an advanced degree (e.g. Junior/Senior year of a Bachelor's, etc.) may be substituted in lieu of equivalent work experience requirements.
• Intermediate knowledge of Microsoft Word, and Excel is required
  • Intermediate understanding of programming language (e.g., XML, SQL) is preferred

Compensation:

• Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond (tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identify protection and more)! Apply today to join us in work worth doing!
• For candidates located in Colorado, the hiring range for this position is anticipated between $17-20 hr and will be commensurate with experience

ABOUT US

Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT THE TEAM

Intrado's Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed - call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

Intrado also provides notifications to the utilities, healthcare and educational sectors. Our platform provides multi-modal communications that meet an individual's contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected and healthy is a top priority.

This job has expired.