CSL Housing and Residence Life Operations
About the Department
The mission of Housing & Residence Life is to help develop and support inclusive communities that engage residents in exceptional living experiences within secure and well-maintained environments that foster a sense of belonging and support the academic initiatives of the University. The primary strategy for the delivery of such an environment is through a residence life program that which aims to develop strong residential communities that are self-regulating, supportive of academic success; provide a strong sense of belonging, and rich opportunities for personal, cultural, social and intellectual development. The leadership of residential faculty and adult staff in fostering these experiences is key to the success of the mission.
The Assistant Director of Operations (ADO) is responsible for identifying and executing the strategic objectives for the day to day and long term facilities related needs of one or more undergraduate residence halls. The ADO works in close collaboration with Facilities Services, live-on residential staff and faculty, as well as the professional Housing & Residence Life staff, and directly manages unionized, professional clerical staff. Assistant Directors of Operations participate in an on-call duty rotation responding to after-hour emergencies and are required to attend bi-weekly staff meetings for which later evening hours are required.
- Supervises staff members including unionized clerical staff ensuring effective delivery of essential building services including but not limited to mail and packages, building and room repair timeliness, and building access control.
- Manages residence hall furnishings and equipment inventories, repairs, and replacement.
- Provides financial oversight of the operating budget for one or more undergraduate residence hall(s). Determines long and short term building operating needs by proposing budgets that meet the need of the facility and align with the strategic objectives of Housing & Residence Life.
- Coordinates delivery of services to support residence hall activities to include residence hall openings, closings, and special events.
- Participates in planning, problem-solving, and operational meetings on the execution of capital level projects. Provide logistical coordination for access of contractors, distribute notification to residents, and communicate with the project manager on contractor performance and timeline.
- Represents Housing & Residence Life on division and University committees along with continued development of effective partnerships and communications with UChicago Dining, Facilities Services, and International House staff.
- Willing to be on call and work evenings and weekends.
- Develops facilities maintenance policies and procedures. Plans renovation and other facilities-related projects, including ensuring projects are completed on time and within budget. Receives requests for facilities services and supervises delivery of appropriate services.
- Coordinates with staff from other units and supervises the work of contractors as well as facilities union and/or non-union staff.
- Performs other related work as needed.
Minimum requirements include a college or university degree in related field.---
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.---
- Knowledge of industry standards for residential building services, repairs and maintenance.
- A minimum of 3+ years experience supervising staff.
- Customer services and vendor relations experience.
Technical Skills or Knowledge:
- Valid Driver's License upon offer of employment and ability to pass the University's Motor Vehicle Records process.
- Knowledge of Microsoft Excel and Word.
- Learn a range of position-related software applications.
- Decision quality and accountability.
- Employee engagement.
- Partnership and collaboration.
- Performance and execution.
- Strategic agility.
- May provide and use own vehicle insured in accordance with University requirements.
- Use computers extensively.
- Carry or lift loads of 25 to 49 lbs.
- Resume/CV (required)
- Cover Letter (preferred)
When applying, the document(s) MUST
be uploaded via the My Experience
page, in the section titled Application Documents
of the application.Job Family
Facilities ManagementRole Impact
People ManagerFLSA Status
MonthlyScheduled Weekly Hours
YesDrug Test Required
NoHealth Screen Required
NoMotor Vehicle Record Inquiry Required
Applicant Inquiry Form The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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