Assistant Director of Operations/Aquatics
Southern Methodist University Inc

Dallas, Texas


Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Assistant Director of Facility Operations and Aquatics provides oversight of student employees (Aquatics, Dedman Center Operations, Special Events), instructional programming, and aquatics operations.

Essential Functions:

  • Recruit, hire, train, supervise, develop, and assess student and part-time temporary staff for the aquatics program, special events, and Dedman Center operations and member services. This is to include the certification of lifeguards, continuing education for lifeguards, and department-wide safety trainings.
  • Manage revenue generating instructional programs ensuring appropriate staffing coverage, adherence to SMU policies, department standards and protocols, local/state code and laws, and industry standards and best practices.
  • Supervise, manage and lead aquatics operations and services to include the effective and efficient operation of the indoor recreational swimming pool and outdoor fountain pool. Provide assistance with overall management of 170,000 sq. ft. recreation center.
  • Fiscal responsibility for the aquatics budget to include payroll, procurement, maintenance, and invoicing. Fiscal responsibility for the Dedman Center Operations Staff to include payroll.
  • When applicable, evening and weekend work may be required to ensure proper staffing coverage of the pool, special events and facility, which can include emergency situations.


Education and Experience:

Bachelor's is required. A Master's degree is preferred. A degree in Recreation and Leisure, Sports Management, Higher Education Administration, Business or a related field is preferred.

Two years professional work experience is required. One to two years professional experience managing an aquatics facility or facility operations to include internships or graduate assistantships is required. Three to four years professional experience managing facility operations, membership services, aquatics facility to include graduate assistantships is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation and strong listening skills are essential.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Must also be able to work independently as well as to work collaboratively with others.

Demonstrated knowledge of aquatics industry standards or best practices required.

Knowledge of student development theory is preferred.

Knowledge of event management practices and/or experience is desirable.

Candidate must possess a Lifeguard Certification.

LGI/WSI certification is preferred. Certified Pool Operator is desirable.

Candidate must have a working knowledge of Microsoft Office products including MS Outlook.

Familiarity and knowledge of Innosoft Fusion is preferred.

Physical and Environmental Demands:
  • Bend/Crawl/Squat
  • Climb/Kneel/Stand
  • Reach above shoulders
  • Carry/lift over 50 lbs
  • Reach above shoulders
  • Walk for long distances
  • Handle objects (dexterity)
  • Push/pull
Deadline to Apply:

Priority consideration may be given to submissions received by: December 10, 2021

Deadline to apply: January 3, 2022

COVID Vaccination:

SMU must comply with President Biden's Executive Order (EO) 14042 requiring those that receive federal contracts and their employees to be fully vaccinated against COVID-19, unless they apply for and are granted an exemption for religious or medical reasons.

For more information regarding this requirement, please visit our website.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

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