Account Specialist, Client Development - Auto
The NPD Group

Houston, Texas

Become a part of our diverse team

NPD is an inclusive and innovative work environment where you can learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's.

Position Overview

The Automotive business at NPD works with some of the most well-known companies in the world. Are you passionate about the Automotive Aftermarket industry and want to assist our clients in providing the products and services consumers need to keep their vehicles serviced, maintained and customized?

Do you have an opinion on which companies are doing things right and which companies should be doing things better? Our Automotive practice is seeking an Account Specialist to join our client development team who would be responsible for building relationships with our clients, providing them with value-added insights and driving revenue within our accounts.


  • Build strategic relationships with client contacts to develop actionable business insights regarding the clients' most important business issues/needs, both short and long-term.
  • Demonstrate usage of retail point-of-sale scanner data and consumer panel data to objectively partner with manufacturers to help them grow their business and gain market share.
  • Enhance manufacturer and retailer collaboration through the use of NPD Account Level Reports (ALRs) in line reviews and joint business planning.
  • Provide recommendations to client leadership teams and product management teams, on matters such as promotional success, strategic brand management, and merchandising/plan-o-gramming, based on market research analysis.
  • Understand the dynamics of each client's organization and penetrate the account base to identify applications for NPD products and services.
  • Manage the contract negotiation process with clients in order to achieve/exceed revenue objectives.
  • Partner with cross-functional departments and teams to ensure success for the business.
  • Bachelor's degree plus 2+ years of experience within client services, account management or sales.
  • Category Management experience within a manufacturer or retailer is a plus.
  • Ability to synthesize data and develop meaningful conclusions/insights using POS scanner and consumer panel data.
  • Ability to generate/support creative ideas and effectively sell those ideas.
  • Deep understanding of how category point-of-sale scanner data and consumer panel data can be used to identify business building opportunities for clients.
  • Strong presentation skills with a high comfort level presenting to large groups and senior audiences.
  • Demonstrated success in contract negotiations.

The NPD Group, L.P. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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