Account Manager, Client Development
The NPD Group

Become a part of our diverse team

NPD is an inclusive and innovative work environment where you can learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's.

Position Overview

The Account Manager, Client Development will be responsible for building senior level relationships, providing analysis and value-added insights and driving revenue through consultative selling. You will work cross-functionally to support your clients in developing and executing against their strategic plans, drive client satisfaction, and meet and/or exceed assigned revenue goals.

The ideal candidate will possess a combination of strengths in data-driven storytelling, earning the role of trusted partner within client organizations and exceeding revenue targets.

Responsibilities

• Partner with client to drive business impact and maximize client value.
• Leverage NPD solutions and data assets combined with market and industry knowledge to create solution-based analysis with clear proactive insights (the what and the why) and providing action-oriented recommendations (the so what and now what).
• Understand the client's organization and their strategies, objectives, and challenges.
• Develop and execute account plans.
• Quickly recognize potential revenue opportunities within the client and lead collaboration or partnerships globally to drive sales and growth.
• Strong understanding of NPD's suite of Point of Sale and Advanced Analytics solutions
• Seek collaborative opportunities, internally and externally, identifying occasions to enhance a project by working across teams.
• Problem-solve and maintain relationship with adaptability, urgency and positivity.
• Manage creation and delivery of weekly, monthly and quarterly on going "key insights" presentations.
• Develop your voice on LinkedIn to drive thought leadership/discussion with Clients

Qualifications

• Bachelor's Degree preferably in Marketing, Market Research, Merchandising, or Psychology. Master's degree in Marketing, Economics, Statistics or Business Administration a plus.
• 4-6 years of experience in marketing research, client services, customer/account management or analytics (POS, consumer, custom survey research and/or syndicated research),
• Experience leveraging POS/consumer panel data to generate impactful, engaging and action-based analyses and presentations. Basic understanding of analytic models - forecasting, price and promotion, marketing effectiveness, - in order to tie solutions to client business issues.
• Excellent organizational and project management skills with strong attention to detail.
• Critical thinker, ability to synthesize data and develop meaningful insights and actionable recommendations using multiple data sources.
• Experience in collaborating on projects and maintaining client relationships in complex situations.
• Strong communication and presentation skills, including to executive level audiences.
• Proven ability to quickly learn proprietary software/database applications.
• Expert in all MS Office products- Excel, PowerPoint, Word.
• Willingness to travel as needed.

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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